With hundreds of IT staffing agencies to choose from, how can a manager ensure he’s engaging the best partner(s)? Let’s face it, with too many to qualify, new ones popping up regularly and existing ones changing direction, it’s hard to keep track of who’s who.
As a an Account Executive with many years in IT Staffing, I wish I had a quarter for every time a first meeting with a manager opened up with them thinking I had placed consultants with them before. As a result of the confusion, many managers can’t figure out who’s who, asserting all IT Staffing companies are the same. And this is a dangerous and costly mentality.
This blog and the next one (due to come out on June 29th) will give you the top ten things you should consider before engaging an IT Staffing agency. Here are tips 10 – 6:
10.) Get references: Every company should have clients that will speak positively about their experiences with them. You should call these references, ask any questions you need answers to and also look up their website and bio’s on LinkedIn.
9.) Are they established?: Do they belong to IT communities? Are they involved with local community functions? Financially established? These are all good things for you to consider.
8.) Communication: It’s important to establish up front how you desire to communicate with agencies. Do you want HR to be the go-between? Or do you want them to report to you? You’ll want to make sure the Account Executive understands your preference and is willing to work with you this way.
7.) What’s the story?: You should know the Account Executive’s success in the industry, their style and how important customer service is to them. These qualities can be important to develop a long term relationship.
6.) What’s the process?: Have the Account Executive walk you through the entire hiring process so you know what to excpect. Below are some good questions to consider:
• How do they find candidates?
• How do they screen candidates?
• Will each candidate know your company name upon submittal?
• How many back-outs do they typically have with interviews? Hires?
• What percent of their hires come from sub-vendors?
• What percent of their contractors are W-2 versus 1099?
Check back next Wednesday the 29th to find out the last five tips to consider when hiring an IT Agency.