Technical Documentation Writer
TITLE: Technical Documentation Writer
LOCATION: Sunnyvale, CA (100% onsite)
ANTICIPATED DURATION: 2 months, possible extension
Responsibilities:
- Create clear, concise, and accurate hardware repair procedures and related documentation
- Research technical topics and convey technical information to readers of varying skill and experience
- Craft technical writing for procedural video scripts, content strategy, content editorial, and data analytics
- Develop scripts and content to assist technicians in understanding workflows and training for job tasks
- Support content in procedural video format to aid technician understanding and training
- Balance multiple tasks and projects, often on short timelines
Requirements:
- Excellent communication, collaboration, and organizational skills
- Ability to research technical topics and convey information effectively
- Experience writing step-by-step hardware procedures
- Ability to manage multiple projects simultaneously under time constraints
- Experience with style guides, especially for global and accessible writing (preferred)
- Experience with content management systems, digital asset management, word processing, and spreadsheets
- Trustworthy; knowledge that information may be confidential
- Associate’s or Bachelor’s degree in a relevant field, or equivalent experience required
Preferred Experience:
- Experience writing technical step-by-step workflow-based scripts for video training content (preferred)
- Examples of scripts written by the candidate or resulting video content (preferred)
- Experience with style guides for global and accessible content (plus)
The hourly pay rate range for this position is $50.00 to $74.62 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to (KCorbin@synergishr.com).
If you require assistance or an accommodation in the application or employment process, please contact us at (KCorbin@synergishr.com).
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.