Business Ops Analyst

Business Ops Analyst

Synergis

Hopkins, MN

Contract

Hybrid

Business Ops Analyst
6 month contract 
Hybrid: 3 days a week, no set days at this time, at 9380 Excelsior Blvd
Hopkins, Minnesota 55343

Business Ops Analyst Responsibilities:

  • Participate in a dedicated team to support Business Line application for Mortgage teams supporting Centralized Imaging and/or Quality Management.
  • Provide BA/Testing support for monthly sprint planning. Define user stories, acceptance criteria and execute as appropriate.
  • Assist to recreate and validate production support issues reported by the business line users.
  • Work to define and document regression test suite to support ongoing test management of applications. (Mabl Test Solutions is the application used)
  • Defining and performing systems analysis and development tasks to improve workflow and operating efficiency.
  • Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements.
  • Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis.
  • Participates in the modification of existing applications or development of new applications.
  • Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting.
  • Ensures all documentation and requests comply with established policies and procedures.
  • Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed.
  • Writes test plans and performs tests of new systems and modifications to existing systems.
  • Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Business Ops Analyst Basic Qualifications:

  • Bachelor’s degree, or equivalent work experience – Typically six or more years of related experience
  • Use of Automated Testing Tools, understanding of software delivery tools (JIRA, ADO).

Business Ops Analyst Preferred Skills/Experience:

  • Comprehensive knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit  
  • Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
  • Advanced understanding of project management and testing methodology and procedures
  • Ability to develop test schedules, review testing plans, track test issues and report on test results
  • Strong analytical and forecasting skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Ability to work as part of a project team
  • Effective verbal and written presentation and communication skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Mortgage Experience, Agile Experience

The hourly pay rate range for this position is $40 to $42/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. *Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
For immediate consideration, please forward your resume to jyates@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at jyates@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

 

About Synergis

Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals.

Synergis is an Equal Opportunity/Affirmative Action employer.

Learn more