TITLE: Site Infrastructure Program Manager
LOCATION: San Bruno, CA (hybrid, on-site Tuesday-Thursday)
ANTICIPATED DURATION: 9 months

We build server and client infrastructure that powers our client.  You'll work with a top-notch group of Eng TL/M's, SRE, T/PgMs, and Directors in our client’s Site Infrastructure (and broader our client’s Eng) to scale our client’s Infrastructure to the next billion hours of video consumption applying the program management discipline to sustain critical internal processes and support our client teams.

Site Infrastructure Program Manager Overall Responsibilities:
Join a collaborative team working to manage critical programs and processes that support our engineering organization. This role will specifically oversee our user-facing and infrastructure efforts in the Identity & Privacy space. You’ll work closely with stakeholders across our Product, UX, and Engineering organizations to align on requirements and drive programs through the end-to-end software development lifecycle. You’ll collaborate with other stakeholders within our infrastructure team as well as with other feature teams at our client that rely on specific Identity-related infrastructure that our team maintains. You’ll be on point to drive specific program landings to closure and to support overall engineering velocity in the process. 
Site Infrastructure Program Manager Top 3 Daily Responsibilities:

• Serve as a program lead for Identity team OKR planning, alignment, and delivery tracking across Product, UX, and Eng functions. This involves managing and communicating quarterly planning timelines, working with stakeholders to collect key information, and aggregating this information into resources to lead alignment conversations on the team commitments
• Land-specific user-facing and infrastructure features as a program lead. This requires overseeing the work through the entire software development lifecycle from product requirement alignment to feature rollout and landing. 
• Develop and deliver internal queries and dashboards to represent key success metrics for Identity-related features and programs.

Site Infrastructure Program Manager Mandatory Skills/Requirements:

• Education: Degree and field- Bachelor's degree in a technical field or equivalent practical experience with 4+ years’ experience in engineering program management or related discipline. 
• Specific Tools or Applications experience: Google Workspace (Docs, Sheets, Slides), SQL scripting, Google App Script 
• Experience in Program Management for frontend and infrastructure software development.
• Strong analytical, problem-solving, and organizational skills, with high attention to detail.
• Firm sense of accountability in an environment that requires the ability to navigate ambiguity.
• Strong communication (written and verbal) and interpersonal skills, building relationships with SREs, SWEs, Product, Legal, UX, and other key stakeholders.

Site Infrastructure Program Manager Preferred Skills/Requirements:

• Experience working in a globally distributed organization
• Experience and/or interest in working with privacy policies and compliance requirements.
• Experience working with the complexities of user identity models in tech and/or social media space.
• Already have (or interested in building/honing) an understanding of:  Apps scripts for project tracking, and general program mgmt automation techniques. 

The hourly pay rate range for this position is $72.20 to $96.60 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to dreeves@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.