Lead UX Designer

Anticipate Duration: 6 month contract w/ potential for extensions (full medical, dental, & vision benefits offered)

Atlanta, GA (Hybrid-Remote – candidates must be local to Atlanta, GA OR within a commutable distance)

The team is seeking a tenured UX Designer with a proven track record working with search technologies, catalog systems and e-commerce. The Lead Full Stack UX Designer will collaborate with senior leadership to envision seamless and intuitive B2B and B2C experiences. The team’s job is to alleviate the complexities of their business by building strong relationships with product owners, subject matter experts, technical development teams, and other critical business departments. Candidates will need to balance user experience expertise, creative insight, and business solutions to deliver customer-focused solutions successfully. This leader will be a decision-maker on enterprise initiatives through vision and approach engagements with senior experienced leads and managers. You will be responsible for large-scale projects, UX strategy, search, in addition to final content/deliverables across digital properties.

Lead UX Designer | Key Responsibilities:

• Strong communicator and ability to advocate for the user in both internal and client conversations
• Ability to educate team members, from C level to junior UX, about the value of UX, its methodologies, and practices
• User research expertise
• Ability to create UI wireframes, workflows, and high-fidelity mockups
• Ability to use analytic tools to explore usability issues to discover patterns and previously hidden insights to enhance the usability of B2C and B2B web properties
• Experience working on tone and voice, style, and user journeys of personas
• Experience collaborating with crucial engineering teams to provide product feedback and suggestions to improve the customer experience constantly and overall success of the solutions implemented
• Extensive experience leading design thinking workshops, collaborative working sessions, and product review meetings
• Translate feedback into concrete user-centered design solutions
• Extensive experience creating testing plans and running multivariate, A/B testing, etc.
• Ability to provide critical feedback and strategic UX support during beta pilots and post-launch deployment
• Educate team members and stakeholders on usability best practices
• Keep up to date with industry trends in all fields that relate to UX/UI, including mobile design, IA, technology, responsive design, and B2B standards

Lead UX Designer | Qualifications:

• 6-8 years' experience in user experience strategy working for a large brand
• Direct experience in driving digital growth in B2C, B2B, digital marketing
• Experience working with B2B, B2C, digital marketing, and partners
• Experience of working in a global and virtual environment
• A solid familiarity with a variety of processes and approaches focusing on user-centered design methods
• Demonstrates a detail-oriented mindset
• Excellent communication skills
• Creative ideas with a problem-solving mindset
• Experience working in an agile/scrum development process
• Experience developing design deliverables to communicate functional behavior to stakeholders effectively
• A collaborative attitude

Lead UX Designer | Core Competencies:

• Lean UX
• Design thinking
• Agile
• Kanban
• Develop and write personas
• Creation of user journey
• MVP scoping and task estimation

Lead UX Designer | Research:

• UX & Competitive Audit
• Data gathering
• Problem statement definition to direct research plan creation
• User research – ability to lead several research projects and synthesize findings
• Experience using analytics/AI tools to expedite research efforts is a plus
• Write survey questionnaires and conduct survey studies
• Organize and perform usability testing, both moderated and unmoderated
• Analyze and interpret data into appropriate feedback and recommendations to share with management and team members
• Perform field research with end-users to understand their working environment and to inform design details
• Elicit constructive feedback from end-users using standard informal usability techniques and methodologies

Lead UX Designer | Testing and Iteration:

• Write and conduct user testing strategies
• Strong process for testing and iteration
• Test low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process to provide feedback and recommendations to the business
• QA implemented solutions for ongoing project development and site maintenance

Lead UX Designer | UX Strategy:

• Develop visual representations of the interactions, site layout, navigation, controls, workflows, and prioritizations between the user and the system
• Create interaction design for development and creative purposes
• Participate in an agile/iterative approach to support site maintenance and improvements on an ongoing basis
• Produce prototypes of working wireframe designs

Lead UX Designer | UX Designer Tools:

• Figma, Sketch, Adobe XD, Illustrator, and Photoshop
• Maze and mouseflow
• Microsoft Office suite
• JIRA
• HTML5, CSS3, and Javascript

About Our Client

Our client is an American service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials.

The hourly pay range for this position is $70.00 to $85.00/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

The hourly pay range for this position is $70.00 to $85.00/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to Madison Jinks at mjinks@synergishr.com

If you require assistance or an accommodation in the application or employment process, please contact us at mjinks@synergishr.com