Marketing Research Operations Manager

Marketing Research Operations Manager


San Francisco, California


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Title: Marketing Research Operations Manager

Duration: 6+ Month Contract

Location: San Francisco, CA


Position Description

As a marketing research operations specialist, you will be responsible for maintaining day-to-day operations of two of the largest and richest survey tracking programs. These tracking programs track brand health and user sentiment in multiple markets and cover the entire suite of consumer products. In doing this, you will manage stakeholder & agency partner relationships, ensure survey changes are implemented correctly and on time, oversee delivery of custom reports and custom data cuts, and on an as-needed basis, help with deck writing, website management, and other communications.


Marketing Research Operations Specialist Main Responsibilities:

  • Assist with project management and day-to-day operations of on-going survey tracking programs
  • Assist with all forms of communications directly or indirectly associated with these survey programs


Marketing Research Operations Specialist Required Education, Experience and Skills:

  • Bachelor’s degree required in social science, statistics, or other related field
  • 5-8 years of experience in management of larger and complex survey tracking programs
  • Experience writing survey questionnaires, check survey programming, and knowledge about survey best practices
  • Experience managing client or stakeholder relationships
  • Experience managing vendor or agency partner relationships
  • Experience explaining simple & intermediate statistical analyses to lay audiences (e.g, can read frequency tables, crosstabs, and interpret regression coefficients)
  • Knowledge of company’s market position and brand and reputation as well as other major tech companies
  • Knowledge of company consumer products and corporate brand
  • Understanding of marketing campaigns and strategies
  • Demonstrated ability to learn quickly
  • Strong interpersonal/communication skills (written and oral)
  • Excellent organizational skills Ability to work under tight deadlines with little supervision
  • Attention to detail
  • Working knowledge of Google Docs, Sheets, Slides, & Cloud


Marketing Research Operations Specialist Preferred Education:

  • Master’s degree in social science, statistics, or other related field


Synergis Creative ( is a specialized division of Synergis ( that serves the needs of leading creative firms, departments and agencies. Synergis Creative carefully matches creative and marketing talent to a full-time, contract or project positions.


Synergis Creative's recruiters have been a driving force of the creative and marketing space for over six years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities. Synergis is an Equal Opportunity/Affirmative Action employer.

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About Synergis

Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals.

Synergis is an Equal Opportunity/Affirmative Action employer.

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