Title: Technical Program Manager
Duration: 6 Months (potential to extend)
Location: Remote

Our client is seeking a person to help update and maintain self-paced hands-on lab experiences for advancing the continual learning of their customers.
 

Role Description 
This role will be responsible for updating and maintaining Career Certs that are embedded in the certs and as standalone courses. This role should have experience working in a technical training environment and cloud computing technologies.

Responsibilities

• Work in conjunction with program managers and lab developers to regularly update and deploy existing assets
• Assist the lab development team in any technical roadblocks
• Manage the backlog of reported issues and bugs in our published platform and plan updates.
• Stay up to date on updates to the platform that may affect our labs + plan for regular maintenance updates.
• Engage with the engineering team to identify platform bugs and feature requests in our labs
• Build a process for ticketing for the vendor manager to track work and escalate issues
• Help team of vendors set up and pre-warm lab environments

Skills required

• Working knowledge of Google Cloud Platform (GCP) and Workspaces
• Development experience in scripting – Python/Ruby/Shell
• Development experience with Terraform (for pre-warming)
• Working with git repositories (for code management and publishing)
• Writing configuration files is YAML

 Minimum Qualifications

• Needs knowledge of basic GCP offerings, (Compute, Storage, etc)
• Experience in a role defining or delivering IT training at scale.
• Currency in public cloud development and DevOps best practices for the Enterprise.
• Demonstrated experience automating interactions with public cloud services via APIs and infrastructure as code.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com. Synergis is an Equal Opportunity/Affirmative Action employer.
The hourly pay range for this position is $50 to $60/hr (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
*Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA).