Technical Program Manager

Technical Program Manager

Synergis

Mountain View, California

Contract

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Title: Technical Program Manager

Duration: 12 Month Contract

Location: Mountain View, CA

 

Project Overview:

Internal team needs operational support to conduct business, which currently needs manual processing until an automated pipeline is built.

 

Technical Program Manager Overall Responsibilities:

  • Support an internal team’s ticketing queue, which requires processing and delegating information to partner teams
  • Develop automated systems to make this process self-service and efficient as possible
  • Develop dashboard to showcase support

 

Technical Program Manager Top 3 Daily Responsibilities:

  • Review and handle ticketing queue
  • Follow up with stakeholders on project status
  • Develop automated pipelines for all processes for long term program success

 

Technical Program Manager Required Experience and Skills:

  • Understanding of financial tracking tools: PRs, POs, Smarttrack, etc.
  • Excellent written and verbal communication skills.
  • Analytical, problem-solving and organizational skills.
  • Independently solve problems and escalate where needed
  • Extremely organized and can pay attention to detail
  • Proficient in Google SQL and familiar with Plx suite
  • Proficient in AppScript and other programming languages
  • Experience automating workflows to expedite processes

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About Synergis

Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals.

Synergis is an Equal Opportunity/Affirmative Action employer.

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