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Title: Technical Program Manager

Duration: 12 Month Contract

Location: Mountain View, CA

Project Overview:

Internal team needs operational support to conduct business, which currently needs manual processing until an automated pipeline is built.

Technical Program Manager Overall Responsibilities:

• Support an internal team’s ticketing queue, which requires processing and delegating information to partner teams
• Develop automated systems to make this process self-service and efficient as possible
• Develop dashboard to showcase support

Technical Program Manager Top 3 Daily Responsibilities:

• Review and handle ticketing queue
• Follow up with stakeholders on project status
• Develop automated pipelines for all processes for long term program success

Technical Program Manager Required Experience and Skills:

• Understanding of financial tracking tools: PRs, POs, Smarttrack, etc.
• Excellent written and verbal communication skills.
• Analytical, problem-solving and organizational skills.
• Independently solve problems and escalate where needed
• Extremely organized and can pay attention to detail
• Proficient in Google SQL and familiar with Plx suite
• Proficient in AppScript and other programming languages
• Experience automating workflows to expedite processes

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