UX Research Associate

UX Research Associate


San Bruno, California


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Title: UX Research Associate

Duration: 6 Month Contract

Location: San Bruno, CA


UX Research Associate Overall responsibilities:

  • Support existing research initiatives, prioritize and drive research to quantify and

improve the Ads user experience.

  • Support product development and design and provide confidence in decision making

through thorough quantitative insights.

  • Define and measure quantitative UX goals and metrics in collaboration with Designers, Qualitative Researchers, Engineers and Product Managers.
  • Examine existing data and product designs to generate hypotheses and plans for

high impact research.

  • Develop code and statistical models to understand user experience.
  • Drive change by communicating findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and


  • Facilitate high research impact through data visualization and novel research

communication methods.


UX Research Associate Top 3 Daily Responsibilities:

  • Execute research: conduct prototype survey experiments to drive product prioritization, working with PMs and designers to represent prototypes effectively, and measure user preference
  • Plan research: identify opportunities and develop plans to unblock high value product questions. Further develop the survey methodology to fit information needs both near the beginning and end of the product development cycle
  • Communicate research for impact: transform research findings into recommendations for the design and product management teams; work as a team to improve research deliverables (reports, presentations, posters); use methods of research communication to deliver lasting research artifacts.


UX Research Associate Required Education, Experience and Education:

  • Statistical analysis, experiment design, proficiency in at least one data processing language (I.e.Mastery of R or Python)
  • MS or PhD degree (completed or in progress) in Computer Science, Human Computer Interaction, Psychology, Statistics or a related field
  • Expertise in multivariate statistics and the design of experiments
  • Expertise in survey design
  • Expertise in data visualization techniques and tools
  • Proficiency in programming computational and statistical algorithms for large data sets
  • Proficiency in survey design and construction using Qualtrics
  • Track record of communicating with cross-functional stakeholders

UX Research Associate Preferred Experience and Skills:

  • Qualtrics, UserTesting.com, Video editing, light graphic design, Figma
  • Practical experience in research communication to technical and non-technical audiences
  • 3 years of relevant work experience with User Experience or Human-Computer Interaction teams
  • Track record of demonstrating excellent command of research questions within a given domain, and of technical tools for the analysis of data within that field
  • Prior experience in the ads industry a plus


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About Synergis

Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals.

Synergis is an Equal Opportunity/Affirmative Action employer.

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