Program Manager III

TITLE: Program Manager III
LOCATION: San Francisco, CA
ANTICIPATED DURATION: 8 months 

We are looking for a process-driven Program Manager to take end-to-end ownership of the Platforms & Devices (P&D) Tech Impact Awards (TIA) program, a critical, high-visibility recognition initiative that celebrates our organization's most impactful technical achievements.

This role manages the entire annual awards lifecycle, which requires data integrations, high-volume communications, and seamless cross-functional coordination. You will be the central operational hub for the program, balancing consistency with the company-wide program while scaling P&D's unique hybrid evaluation model.

Responsibilities:

Strategic Execution & Governance: You will coordinate the annual cycle from kick-off (October) through final awards (March). This includes managing the master timeline, ensuring alignment with the program, and overseeing the final lock-down of the 16 P&D recipients.

Operational Excellence: You will design and maintain all core program infrastructure, including eligibility verification checks, nomination tracking systems (using Google Sheets/Tools), and documentation.

Stakeholder & Comms Management: You will manage the communications and deadlines for a diverse set of stakeholders, including seven Product Group TIA Leads, senior executives (SLT/Rick Osterloh), and cross-functional partners like HR and Comms.
This includes preparing executive briefs for final approvals and orchestrating the PA-wide award announcement and subsequent recipient notifications.

Final Submission and Recognition: You will ensure all P&D TIA recipients are correctly submitted to the TIA program and that all winning key contributors receive their non-cash spot bonus.

Retrospective: You will be responsible for leading a reflection on the program to identify process improvements from this cycle to integrate into next year’s recognition program.

 
Requirements:
Sheets: Expert-level data management, analysis, and pivot table creation for tracking nominations, and metrics.

Docs & Sites: Building and maintaining clear, organized internal documentation and program websites.

Program and Project Management Rigor

End-to-End Program Ownership: Proven ability to manage, multi-phased projects from initiation through to execution, delivery, and retrospective.

Process Design and Optimization: Some experience designing and documenting scalable operational processes. Must be able to identify and eliminate bottlenecks and manual effort.

Attention to Detail Excellence: Exceptional focus on granular details, particularly in managing high-volume data sets (e.g., recipient lists, budget tracking) and ensuring error-free communication across multiple channels.

Risk Management: Proactively identifying potential execution risks (e.g., missed deadlines, technical issues, budget overruns) and developing clear mitigation strategies.

Communication and Stakeholder Management

Executive Presence and Reporting: Ability to synthesize complex program information into clear, concise updates for senior leadership, including status reports, decision-making briefs, and post-program analyses.

High-Volume, Multi-Channel Communications: Expertise in developing and executing comprehensive communication plans across diverse channels (email, internal websites, presentations) tar

Preferred Experience:
Data-Driven Mindset: Ability to define key performance indicators (KPIs), track program metrics (e.g., participation rate, process efficiency), and use data to recommend improvements for future program cycles.

The hourly pay rate range for this position is $94.00 to $112.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to Hbennett@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at Hbennett@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.