Sr. UX Researcher
Senior UX Researcher
Hybrid 3 days onsite in Atlanta GA
W2 6-month contract potential to extend or convert FTE
This role supports a new internal startup initiative within a larger enterprise, structured as a small, agile team model.
The focus is on developing a management platform in the early MVP phase. The team operates with a hybrid structure: most design resources are located overseas, while the new researcher will be based in Atlanta.
Currently, only one researcher supports the initiative. A second researcher recently departed, prompting this urgent hiring need. The goal is to fill the position before the holidays.
Role Overview: Senior UX Researcher
Title: Senior UX Researcher
Location: Atlanta, GA (on-site and occasional field visits required)
Contract: Expected 6-month engagement, extendable
Priority: Immediate start preferred
Team Structure: Researcher will partner with a Lead Researcher and collaborate closely with cross-functional teams in the U.S. and internationally.
Research Scope and Focus
Stage: Early discovery and validation—product just getting started.
Current Focus
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Foundational, qualitative research: contextual inquiries, field visits, and stakeholder interviews.
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In-person engagement to understand how users operate, their daily workflows, challenges, and technology gaps.
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Synthesizing findings into insights and sharing updates with stakeholders every 2–3 weeks.
Future Focus
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As the MVP stabilizes (6–12 months out), the team will introduce quantitative methods such as benchmarking, usability testing, and data-driven analysis.
Key Responsibilities
Discovery & Contextual Research
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Conduct site visits and contextual inquiries to observe real-world environments.
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Interview users and operational leaders to identify friction points, unmet needs, and process inefficiencies.
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Partner with product and design to align research findings with roadmap priorities.
Validation & Design Support
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Collaborate with designers on concept testing and prototype validation (primarily through remote feedback sessions).
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Drive iterative usability validation for evolving design solutions.
Insight Synthesis & Reporting
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Aggregate qualitative and quantitative data into structured research reports and presentations.
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Present findings to leadership and facilitate continuous learning cycles across teams.
AI Integration
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The organization encourages researchers to explore AI tools that enhance analysis, reporting, and insight communication.
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Teams currently use AI platforms for synthesis and presentation and are open to evaluating additional tools that improve research efficiency.
Desired Profile
The ideal candidate should have:
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4–5+ years of recent senior-level UX research experience.
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Proven ability to lead end-to-end research from discovery through synthesis and delivery.
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Deep expertise in contextual inquiries, usability testing, surveys, and competitive analysis.
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Strong capability to translate qualitative findings into actionable insights.
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Skilled in storytelling and presenting research findings to executive and cross-functional audiences.
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Collaborative mindset—able to partner with design, product, and engineering.
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Familiarity or curiosity with AI-enabled workflows in research operations.
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Hands-on, self-directed approach with the ability to make immediate impact.
The hourly pay rate range for this position is $60.00-$70.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
For immediate consideration, please forward your resume to hmartin@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at hmartin@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.