Senior UX Designer 

Location: Atlanta, GA (Hybrid – 4 days onsite) 
Contract Length: 6+ months with possible extension
Engagement: W2 Contract

About the Role

We are seeking a Senior UX Designer to support a large-scale marketplace initiative that integrates complex partner systems and drives end-to-end ecommerce experiences. This role focuses on designing a new storefront and contractor experience, with an emphasis on checkout, payments, fulfillment, and post-purchase workflows.

The ideal candidate is a senior IC who thrives in ambiguous, multi-stakeholder environments and brings service design leadership, design system contributions, and full end-to-end product ownership to the table.

What You’ll Do

• Own the UX process from discovery → service blueprinting → IA/flows → prototyping → delivery.

• Design bottom-of-funnel experiences including checkout, payment, fulfillment, order management, and post-purchase flows.

• Facilitate service blueprint workshops with product, engineering, and operations teams.

• Contribute to and challenge the design system, adding horizontal patterns and components where needed.

• Lead requirements gathering and build alignment across multiple stakeholder groups.

• Deliver high-fidelity, interactive prototypes to validate concepts and accelerate decision-making.

• Define and measure success metrics, iterating designs based on user research and data insights.

What “Great” Looks Like

• Portfolio showcasing service blueprints and end-to-end ecommerce or procurement flows.

• Strong critical thinking skills and comfort working across complex partner ecosystems.

• Experience driving discovery, research synthesis, and hypothesis testing that shaped product direction.

• Proven record of design system contributions (not just usage).

• Ability to thrive in high-ambiguity environments while influencing stakeholders and product direction.

Must-Have Skills

• 7+ years of UX/Product Design experience with a focus on ecommerce or enterprise platforms.

• Expertise in service design, journey orchestration, and blueprinting.

• Proficiency with prototyping and design tools (Figma, InVision, etc.) and strong visual design craft.

• Experience working in balanced product teams (PM + Eng + Design) and influencing stakeholders.

• Deep knowledge of checkout, stored-value, or fulfillment workflows.

Nice-to-Haves

• Background in e-procurement or B2B marketplaces.

• Familiarity with Pro/Trade user journeys (pricing, tax rules, exemptions, approvals).

• Experience with compliance, SSO/identity, entitlements, and tax-exempt workflows.

Why Join

• Be part of a high-impact initiative shaping a complex digital commerce experience.

• Collaborate within a balanced-team model where UX plays a central role.

• Help elevate craft, systems, and outcomes across the design organization.
  
  The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $60.00 to $75.00/hr.  Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
   
  Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
   
  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
   
  For immediate consideration, please forward your resume to mpersons@synergishr.com
   
  If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.
  
  Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.