Design Ops Manager
Design Ops Manager – Long-Term W2 Contract
Locations: Remote – Must Be Located In Boston, MA | Madison, WI | Phoenix, AZ | Denver, CO
Contract Type: Long-term W2 contract to hire
Overview
We are seeking a Design Ops professional to lead the operations, tools, and governance models that enable design teams to scale effectively. This role will ensure consistency, efficiency, and alignment across design practices by driving process optimization, tool administration, and governance models that support both product and business outcomes.
Key Responsibilities
- Govern UX processes and standards to ensure consistency across teams.
- Administer and optimize design tools and systems (e.g., Figma, Zeroheight, repositories).
- Define and maintain file structures, naming conventions, and documentation for better discoverability and reuse.
- Ensure alignment with the enterprise design system; monitor component usage and adoption.
- Drive process optimization initiatives to reduce friction and improve delivery speed.
- Partner with UX leaders to support change management for new tools, workflows, and governance models.
- Maintain dashboards and metrics to track UX quality, adoption, and efficiency.
- Establish structured feedback loops from pods, partners, and leadership to inform continuous improvements.
- Ensure readiness for PI planning and delivery by embedding UX processes into agile workflows.
Core Competencies
- UX Operations & Governance
- Tool Administration & Optimization
- Process Design & Change Management
- Design System Alignment & Adoption Tracking
- Metrics & Reporting (quality, rework, adoption, efficiency)
- Documentation & File Management
- Cross-Team Collaboration & Facilitation
The hourly pay rate range for this position is $55 to $60/hour (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to mpersons@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.