Technical Specialist/Scientist 3
Job ID: 35794
Date Added: 10/09/2025
LOCATION: Irwindale, CA (on-site 2 days a week)
ANTICIPATED DURATION: 18 months
Technical Specialist Responsibilities:
This position will play a key role in managing customer enrollment and payment operations for our client’s Flexible Pricing Rate Pilot, as well as conducting additional reporting. This position is responsible for receiving and validating enrollment forms from account managers, submitting eligible customers to a third-party supplier for enrollment, and confirming the enrollment status with stakeholders. The role also includes overseeing manual enrollment processes for Automation Service Providers, maintaining detailed metrics on enrollment activity (e.g., number of customers, MW enrolled, benefiters vs. non-benefiters), and tracking billing status. This role will also manage manual customer payments and facilitate payments to contractors and other third parties.
Technical Specialist Requirements:
- BA/BS Degree in Business, Economics, Marketing, or related discipline
- Four or more years of experience with business analysis
- Proficiency with analytical tools such as Excel, Access or other similar tools for tracking and reporting
- Ability to understand and conduct payment processing and reconciliation
- Ability to follow and improve upon business processes
- Strong attention to detail to validate information on forms is correct
- Experience with manual data entry
- Ability to coordinate with internal teams and external stakeholders
- Excellent written and verbal communication skills
- Strong organizational and time management skills to handle high-volume tasks during ramp-up periods
- Experience with customer programs and billing in a utility or similarly regulated environment
- Familiarity with SAP
- Experience using advanced analytical tools such SAS, Power BI or other similar tools.
- Experience working with budgets.
- Experience creating and using pivot tables, charts, and graphs and the ability to work with larger datasets (e.g., containing data for several hundred thousand accounts).
- Proficiency identifying trends in complex data and arriving at solutions rooted in information.
- Comfort working in a fast-paced, deadline-driven environment
- Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning
The hourly pay rate range for this position is $40 to $48.15 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to dreeves@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.