Systems Engineer

TITLE: Systems Engineer

LOCATION: Foster City, CA (Hybrid)

ANTICIPATED DURATION: From 12/15/2025 to 09/18/2026

Responsibilities:

• Support the design, implementation, and maintenance of enterprise infrastructure and user technology environment.
• Manage, monitor, and maintain critical IT systems, including network devices and cloud infrastructure.
• Respond to and resolve escalated technical incidents to minimize business disruption.
• Analyze incident trends to identify root causes and recommend corrective actions.
• Collaborate on strategic projects such as system upgrades, migrations, and security enhancements.
• Develop and document standard operating procedures to ensure system management and compliance.
• Provide technical expertise and mentorship to junior IT staff and end users.
• Perform incident response and root cause analysis for technical incidents, including security vulnerabilities and system outages.
• Support global IT operations across multiple time zones, including European offices (Zug/Basel), with periodic on-call availability.

Requirements:

• Minimum of 5 years in a Systems Engineering role.
• Very strong technical knowledge of architecture, design, implementation, and operations using cloud-first solutions (e.g., OKTA, Office 365, Azure Active Directory, Intune, Anti-Spam).
• Experience with security tools such as Sumo Logic, Netskope, Abnormal AI security, ChatGPT, and other AI tools is a plus but not required.
• Technical skills in advanced networking (DHCP, Firewall, Switch, and Domain Controllers – Fortinet, Ubiquiti, Juniper Mist) and corporate devices.
• Excellent customer service, organizational, prioritization, and communication skills.
• Strong interpersonal skills and ability to work with cross-functional teams, vendors, and customers.
• Strong incident resolution and root cause analysis skills.

Preferred Experience:

• Familiarity with Microsoft environment, including troubleshooting issues in Exchange, managing Microsoft 365 and Endpoint Manager Intune, and supporting device compliance.
• Experience with Azure/Entra ID, managing users, policies, GPOs, and identity security.
• Understanding of Okta as the primary identity management system, including SSO integrations and log analysis.
• Experience with Netskope security platform, reviewing security alerts, and policy enforcement.
• Proficiency with Sumo Logic for logging, monitoring, and root cause analysis.
• Ability to navigate multiple security and system administration consoles.
• Mentorship experience and serving as Tier 3 escalation point for technical issues.

The hourly pay rate range for this position is $55.00 to $65.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to (KCorbin@synergishr.com).

If you require assistance or an accommodation in the application or employment process, please contact us at (KCorbin@synergishr.com).

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.