Customer Lifecycle Management Strategist
TITLE: Customer Lifecycle Management Strategist
LOCATION: Culver City, CA
From 01/26/2026 to 01/26/2027
- Develop and optimize engagement and retention strategies for subscription services.
- Optimize programs through A/B testing and develop strategic recommendations based on data insights.
- Build cross-functional relationships and plans to improve performance against meaningful metrics.
- Collaborate with teams across different timezones, including business, product, engineering, analytics, and design.
- Develop a continuous improvement process where results are analyzed and insights are integrated into future plans.
- Define customer journeys, value propositions, and service educational messaging.
- Submit and maintain operational briefs to ensure flawless campaign execution.
- 5-7 years experience leading lifecycle marketing programs, ideally for a consumer subscription business.
- Proven success in achieving growth goals related to user engagement and retention.
- Experience testing and optimizing marketing channels such as push notifications, email, and in-app messaging.
- Strong project management skills with exceptional attention to detail.
- Deep understanding of A/B testing and data-driven marketing optimization.
- Ability to meet deadlines and manage multiple projects simultaneously.
- Bachelor's degree required.
The hourly pay rate range for this position is $52.00 to $64.19 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to Applications@Synergishr.com.
If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.