Experience Designer

Experience Designer (Application Flows / Design Systems)

Location: Remote (EST/CST preferred; proximity to hub locations a plus – Minneapolis/St. Paul, San Francisco Bay, Atlanta, New York City, Irving (Dallas/Fort Worth), Charlotte, Chicago, Cincinnati))
Duration: 12-month contract

About the Role

We’re looking for an Experience Designer to support a high-impact initiative focused on consumer application experiences across branch-assisted and digital channels.

In this role, you’ll design banker-facing application workflows—tools that enable employees to guide customers through applying for financial products. You’ll work across both in-branch and cloud-based experiences, helping unify and elevate complex, multi-channel journeys.

This is a highly visible role that blends hands-on design execution, systems thinking, and cross-functional collaboration within a large-scale digital transformation effort.

What You’ll Be Doing

• Lead end-to-end experience design across application journeys:
  • Discovery, user flows, wireframes, prototyping, and final UI
• Design banker-assisted workflows that support customer product applications
• Improve and evolve existing experiences, addressing gaps, defects, and usability issues
• Create interaction models, documentation, and annotated specs for engineering handoff
• Partner closely with:
  • Product Managers
  • Engineers
  • Content Strategists
  • Researchers
  • Accessibility partners
• Collaborate with an offshore designer to guide and scale design execution
• Participate in Agile ceremonies and help shape UX priorities across the team
• Present and articulate design decisions and rationale to stakeholders

What They’re Looking For

• 3–5+ years of experience in UX/Product/Interaction Design (5+ preferred)
• Strong portfolio demonstrating:
  • End-to-end design of complex workflows or systems
  • Clear thinking and intentional decision-making
• Expertise in:
  • User flows, interaction design, and prototyping
  • Design systems and scalable UI patterns
• Proficiency in Figma
• Experience working in Agile product environments
• Strong communication and storytelling skills—able to clearly explain the “why” behind design decisions

Nice to Have

• Experience in financial services, fintech, or regulated environments
• Familiarity with:
  • Multi-channel experiences (assisted + digital)
• Experience working with distributed or offshore teams

What Success Looks Like

• You can simplify complex, compliance-heavy workflows into intuitive experiences
• You bring a strong systems-thinking mindset and understand how components scale
• You’re highly intentional in your design decisions and can clearly articulate your reasoning
• You thrive in collaborative environments and enjoy working closely with engineering
• You balance detail-oriented execution with strategic thinking

Team & Culture

• Highly collaborative, cross-functional team
• Strong emphasis on:
  • Intentional design thinking
  • Interaction design quality
  • Design system consistency
• Fast-moving environment with a focus on iteration and continuous improvement

Interview Process

• Round 1: Portfolio deep dive (focus on process, decisions, and interaction design)
• Round 2: Panel interview with cross-functional team

Why This Role

This is an opportunity to work on complex, real-world application experiences that directly impact how customers access financial products—while partnering with a team that values thoughtful design, strong collaboration, and meaningful user outcomes.

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $60.00 to $68.97/hr.  Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to mpersons@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.