Program Manager

Title: Program Manager
Location: Tempe, AZ
Duration: 3 months

Responsibilities:

• Support our clients Remote Assistance (RA) teams, handling current initiatives and developing upcoming program changes.
• Oversee operational health and ensure adherence to Key Performance Indicators (KPIs).
• Manage large-scale transformational programs.
• Assist with current initiatives to enhance operational workflows and support scalable support for the Waymo Driver.
• Leverage vendor partner relationships to improve KPI performance and support company goals.
• Provide expertise to cross-functional business stakeholders.

Requirements:

• Bachelor’s degree in Business, Operations, Engineering or a relevant field.
• 3+ years of experience in Program Management within operational implementation.
• 3+ years experience operating in a multifaceted, technical, and rapidly transitioning environment.
• Demonstrated expertise in leading ongoing enhancement projects to reduce operational findings.
• Experience overseeing transition processes and implementing system refreshes with minimal operational impact.
• Proficiency with Google Apps.
• Experience with dashboard/reporting analytic tools.
• Experience working with Business Process Outsourcing (BPO) organizations.

The hourly pay rate range for this position is $90.00 to $106.11 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to hbennett@Synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at hbennett@Synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.