Unified Communications (UC) Specialist
TITLE: Unified Communications (UC) Specialist
LOCATION: Nashville, TN (on-site 4 days a week)
Responsibilities:
- Configure, implement, and maintain unified communications infrastructure.
- Troubleshoot complex issues and provide support for UC systems.
- Configure and deploy Zoom Rooms, Zoom Phone, and Zoom Meetings.
- Support Webex video conferencing equipment and Cisco UC systems.
- Collaborate with service providers for hardware and software troubleshooting.
- Monitor system health and perform routine maintenance, updates, and patch management.
- Create documentation of configurations, procedures, and troubleshooting guides.
- Work with cross-functional teams to diagnose and resolve issues, minimizing business impact.
- Ensure systems comply with industry standards and security best practices.
Requirements:
- Proven experience in designing, deploying, and maintaining Zoom Meetings, Zoom Phone, and Cisco UC.
- Strong understanding of networking protocols, VoIP, and video conferencing technologies.
- Exceptional troubleshooting skills and problem resolution ability.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively.
- Strong project management skills.
- Experience supporting AV room integrations utilizing Logitech, Shure, and QSYS technologies preferred.
- Cisco certifications (e.g., CCNA) and CompTIA Network+ certification are a plus.
- Experience with cloud-based UC solutions is a plus.
Preferred Experience:
- Cisco certifications (e.g., CCNA).
- CompTIA Network+ certification.
- Experience with cloud-based unified communications solutions.
- Supporting AV room integrations with Logitech, Shure, and QSYS technologies.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to Danielle Reeves at dreeves@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.