Building Remote Learning & Development Teams

This project helped a global tech company scale its L&D operations to support 5,000 employees by building a managed service team of specialized learning professionals

Challenge Approach Solution

The client needed to quickly convert classroom training into e-learning for a remote workforce:

  • Rapid shift to remote learning created new delivery demands
  • Difficulty finding qualified talent, especially instructional designers with
    technical expertise
  • Multiple vendors underperformed, providing underqualified candidates
  • Need for both speed and quality in scaling training across thousands of
    employees
Challenge Approach Solution

Synergis supplied a full-service managed team to deliver L&D at scale:

Deployed 20+
professionals, including instructional designers, project managers, technical writers, trainers, and LMS administrators

Outlined and
implemented
processes for
e-learning projects from intake to delivery

Established
communication
workflows with
subject matter experts to improve content creation

Provided
ongoing management of
the client’s LMS
to streamline training access

Challenge Approach Solution

The managed team provided end to end support for remote training delivery:

  • Converted classroom training to
    e-learning modules rapidly
  • Developed clear guidelines to encourage employee participation
  • Ensured smooth onboarding of new learners into the training system
  • Maintained high-quality standards, aligning learning content with technical requirements

Impact

The engagement delivered
measurable results for the
client

More than 90%
fill ratio

for L&D positions

Selected as the
sole vendor

for ongoing L&D
management

Successfully supported 5,000 employees

with consistent training
delivery

Recognized by
the client

as their top L&D provider
due to quality and reliability

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From modernization to strategy alignment, we help teams move beyond short-term
fixes and build sustainable impact.

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