Oracle Communications Unified Assurance Monitoring Specialist

TITLE: Oracle Communications Unified Assurance Monitoring Specialist

LOCATION: Atlanta, GA (hybrid)

ANTICIPATED DURATION: 3 year W2 Contract

Responsibilities:

• Provide infrastructure management product maintenance, configuration customizations, and product integrations.
• Support process and procedure automation to maximize monitoring and management of infrastructure.
• Deliver development consulting for new infrastructure monitoring requests.
• Evaluate new requests, support lifecycle management, and assist with upgrades and patching.
• Design and deliver solutions for monitoring and management systems.
• Support for new and modified monitoring rules and policies.
• Create and maintain product documentation.
• Perform data investigation and ad hoc queries.
• Provide technical leadership in service monitoring and operations management modernization.
• Support 24/7 on-call activities.

Requirements:

• Experience in event management, coding monitoring rules, event correlation, discovery, topologies, stitching, event-driven automation, and root cause analysis in a large enterprise.
• Administrating and supporting an enterprise monitoring platform (3+ years).
• Knowledge of SNMP, Microservices, PHP programming, Elastic, and OpenSearch (3+ years).
• Experience with HTML, CSS, SQL, Kubernetes or Docker.
• Shell scripting in Perl and Python (3+ years).
• Strong analytical and troubleshooting skills.
• Professional oral and written communication skills.
• Knowledge of programming languages Python, Ansible, UNIX/Linux shell scripting, and JSON preferred.
• Familiarity with database systems such as MySQL, MS SQL, Oracle, or DB2.
• Experience with network, computing, storage, and application management standards and conventions such as SNMP, TL1, FCAPS, ITIL, SMI-S, TMN, and ISO 20000 preferred.
• Effective communication skills across management, vendors, and internal teams.
• Bachelor’s degree in Engineering, Computer Science, or related field, or 5+ years experience.
• Professional certificates such as ITIL Foundations or Manager Certification preferred.

Preferred Experience:

• Knowledge of client’s core business.
• Familiarity with enterprise monitoring tools such as Microsoft SCOM, Micro Focus SiteScope, Infoblox DDI, Cisco PRIME, Nokia NSP, or similar.
• Ability to lead change and influence at all levels.

The hourly pay rate range for this position is $60.00 to $75.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to Applications@Synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.