UX Program Manager
TITLE: Program Manager II
LOCATION: San Bruno, CA
From 01/05/2026 to 03/31/2026
- Independently manage the full lifecycle of programs that may extend beyond the immediate team
- Drive, organize, and manage program activities to achieve business outcomes
- Develop systems to proactively identify improvements and drive future optimizations, including change management and performance metrics
- Define and address undefined cross-functional challenges using program management methodologies
- Use independent judgment to adjust programs effectively amid changing circumstances
- Understand and manage the expectations of cross-functional stakeholders
- Author program charters addressing scope, timeline, OKRs, resourcing, and risks/dependencies
- Create project plans that break down projects into phases with risks/dependencies and visibility
- Build trusted relationships with program stakeholders to enable effective decision making
- Optimize program team roles and responsibilities
- Manage program escalations collaboratively with stakeholders
- Design and deliver communication plans tailored by stakeholder type
- Represent the program team across various touchpoints
- Execute change management requirements and develop rollout plans with impact analysis
- Monitor progress of change initiatives and resolve misalignments
- Collect and analyze data to govern programs effectively
- Maintain project trackers and status reports
- Manage dependencies and tasks proactively, incorporating company values and brand trust
- Establish program governance, including mitigations, postmortems, and escalations
- Lead effective program team meetings
- Determine program phases and metrics for continuous improvement in collaboration with stakeholders
- Provide transparency and rationale for program pivots
- Proficiency in Communications Management (PgM/TPM)
- Experience in Team Management
- Managing Organizational Change (PgM/TPM)
- Technical Judgment (TPM)
- Stakeholder Management (PgM/TPM)
- Planning (PgM/TPM)
- Portfolio Management (PgM/TPM)
- User understanding and empathy
- Execution and Governance (PgM/TPM)
- Continuous Improvement (PgM/TPM)
The hourly pay rate range for this position is $95.25 to $112.99 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to Applications@Synergishr.com.
If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital, and creative professionals. Learn more about Synergis at www.synergishr.com.