Senior UX Generalist
Senior UX Generalist
12+-month Contract-to-Hire
100% Remote — Candidates must be local to Atlanta or Chicago
About the Role
We are seeking a Senior UX Generalist to help define and deliver future-state digital experiences in the auto insurance and mobility space. This role requires a versatile designer who thrives on human-centered design practices and can collaborate across research, design, product, business, and technology.
You’ll work on shopping, quoting, purchase, and binding flows, while also exploring opportunities to integrate AI-driven solutions into user experiences. As a key member of the Experience Design (XD) team, you’ll be seen as an expert in the end-to-end UX process—bringing strategic thinking, conceptual design, and executional craft together to create seamless and innovative customer experiences.
Responsibilities
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Lead and execute end-to-end UX design processes—from discovery and concepting through prototyping and delivery.
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Partner with cross-functional teams to envision future-state user experiences for auto insurance and related customer journeys.
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Translate complex business requirements into intuitive and meaningful information architectures, wireframes, journey maps, service blueprints, and prototypes.
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Contribute to and challenge existing design systems to ensure scalable, enterprise-wide solutions.
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Collaborate with researchers to integrate customer insights into design decisions.
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Advocate for human-centered design practices, ensuring customer needs and business goals are balanced.
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Explore and leverage AI capabilities to enhance usability, personalization, and automation across experiences.
Required Experience
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4–7 years of UX design experience, preferably in enterprise or complex system environments.
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Strong background in future-state design and aspirational product/experience thinking.
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Demonstrated experience in agile environments with cross-functional collaboration.
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Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator) as well as UX tools such as Sketch, InVision, Axure, Figma, or similar.
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Experience creating journey maps, service blueprints, wireframes, prototypes, and design documentation.
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Strong understanding of web design principles, responsive frameworks, and enterprise UX patterns.
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Excellent communication, organization, and prioritization skills.
Preferred Skills
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Exposure to or training in AI, machine learning, or intelligent systems design.
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Experience designing for insurance, financial services, or other regulated industries.
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Familiarity with CRM platforms (e.g., Salesforce) and workflows for claims associates, underwriters, or service roles.
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Ability to influence stakeholders and challenge assumptions constructively.
The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $60.00 to $70.00/hr. Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to mpersons@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.