Sr L&D Specialist

TITLE: Learning and Development Specialist

LOCATION: Alpharetta, CA

ANTICIPATED DURATION: Full Time

Summary

The Learning & Development (L&D) Specialist is responsible for designing, implementing, and managing learning and development initiatives that enhance employee skills, knowledge, and performance. This role plays a key part in onboarding, training program development, and continuous professional development efforts across the organization. The L&D Specialist will collaborate with leadership and key stakeholders to assess learning needs, curate training content, and measure the effectiveness of learning programs to drive business success.

Job Description

• Serve as the primary contact for all learning and development inquiries, providing guidance and resources to employees and managers.
• Design and implement structured learning journeys for operational roles, addressing skill gaps and career progression.
• Manage and track mandatory training programs, including the Department of Transportation (DOT) Reasonable Suspicion Training for managers.
• Research and recommend innovative learning strategies to meet the evolving needs of the organization.
• Coordinate with internal trainers and external providers to ensure seamless delivery of learning programs within established timelines.
• Develop and execute onboarding plans for new operations managers, ensuring they integrate smoothly into the company culture and understand their responsibilities.
• Conduct orientation sessions to familiarize new managers with company policies, procedures, and organizational structure.
• Provide ongoing coaching and support to managers, equipping them with the necessary tools for success in their roles.
• Continuously evaluate and refine onboarding processes based on feedback and performance outcomes.
• Function as the onboarding ambassador for new employees (Operations and Corporate), guiding them through key aspects of their role and setting up their Smartsheet as a mentee.
• Facilitate the onboarding and offboarding process for hires, promotions, demotions, and leavers to ensure a smooth transition into or from roles.
• Utilize available digital tools/systems to generate, analyze, and distribute insightful reports on L&D metrics to track progress, celebrate achievements, and identify opportunities for improvement.
• Regularly communicate L&D requirements and progress with key stakeholders to ensure compliance and completion within set timelines.
• Assist in arranging necessary logistics (e.g., venue, equipment) and prepare materials for facilitators, providing overall support for L&D events (e.g., monitoring chat boxes, initiating/monitoring polls, managing breakout rooms).
• Maintain up-to-date awareness of industry regulations and market trends to ensure compliance requirements and maintain a competitive presence/advantage.
• Create insightful reports on learning initiatives using HR metrics, tracking progress and program effectiveness.
• Develop and curate learning materials tailored to the needs of employees, ensuring accessibility and relevance.
• Maintain accurate records of learning activities to ensure compliance with company policies and industry standards.
• Collect and analyze feedback from training sessions to enhance future learning experiences.
• Support the broader L&D team by assisting in the execution of training events, initiatives, and strategic learning projects.
• Regularly compile and distribute reports on training completion rates, highlighting overdue or upcoming courses to maintain compliance and engagement.
• Be able to travel to sites to do on-site training when needed.
• Perform other tasks as assigned.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or a related field.
• 3+ years of experience in learning and development, training facilitation, or a similar role.
• Strong organizational skills with the ability to manage multiple training programs simultaneously.
• Proficiency in learning management systems (LMS) and training development tools.
• Excellent verbal and written communication skills.
• Ability to analyze learning metrics and generate data-driven reports.
• Strong collaboration and interpersonal skills to engage with employees at all levels.
• Experience with instructional design and e-learning platforms.
• Familiarity with Smartsheet, HRIS, and other talent development systems.
• Proficiency in Microsoft Office specifically Word, Excel, PowerPoint, SharePoint, and Outlook.
• Demonstrated ability to facilitate learning experiences independently.
• Understanding of social, formal, and experiential learning methods.

The salary pay rate for this position $65,000 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring

Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to kcorbin@Synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at kcorbin@Synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.