TITLE: Help Desk Analyst
LOCATION: Atlanta, GA
ANTICIPATED DURATION: Through end of year
This is a 24×7 operation, including nights and weekends and some shift work may be required.
Responsibilities:
Serve as the frontline, single point of contact for customers requiring assistance from the Technology Organization (TO) for issue resolution and service request fulfillment,…
TITLE: Unified Communications (UC) Specialist
LOCATION: Nashville, TN (on-site 4 days a week)
Responsibilities:
Configure, implement, and maintain unified communications infrastructure.
Troubleshoot complex issues and provide support for UC systems.
Configure and deploy Zoom Rooms, Zoom Phone, and Zoom Meetings.
Support Webex video conferencing equipment and Cisco UC systems.
Collaborate with service providers for hardware and software…
TITLE: Desktop Support Technician Level I
LOCATION: Atlanta, GA (onsite)
ANTICIPATED DURATION: From 05/11/2026 to 11/13/2026
Responsibilities:
Provide white-glove technical support and customer service, working directly with end users to resolve technical issues quickly and accurately.
Success in this role will be measured by customer satisfaction, time to close, and completion of group projects. Key qualities…
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