UX Research Coordinators

Job ID: 35899
Date Added: 11/05/2025
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UX Research Coordinator (Contract — Travel Required)
Location: Chicago, IL + Travel to Client Sites
Schedule: Project-based, short-term sprints during research phases
Travel: Multiple weeks per project; expenses fully reimbursed

About the Role
We are seeking experienced UX Research Coordinators to support user research initiatives across a variety of client projects. In this role, you will help execute in-person research sessions, collaborate closely with UX and human factors teams, and ensure high-quality data collection to inform design decisions. This is an exciting opportunity for professionals who thrive in dynamic, field-based work and enjoy working hands-on with end-users in healthcare and medical environments.

What You’ll Do

  • Support and facilitate user research sessions in clinical and healthcare settings

  • Take detailed notes and observe user interactions in real-time

  • Moderate user interviews and usability sessions as needed

  • Prepare and organize research materials and logistics

  • Travel to various markets to conduct field research (up to multiple weeks per project, Sunday–Friday travel possible)

  • Deliver collected data and documentation to UX teams for synthesis and analysis

Who You Are

  • Experienced in notetaking and moderating UX and Human Factors research sessions

  • Familiar with medical technology and healthcare environments (e.g., infusion pumps, injectables, clinical device research)

  • Comfortable traveling for extended periods and working onsite with participants

  • Proficient with global project management tools/software

  • Organized, detail-oriented, and able to operate in fast-paced field environments

  • Strong communicator who can confidently interact with both users and cross-functional teams

Preferred Skills

  • Background in Human Factors, UX Research, Psychology, Biomedical Engineering, or related field

  • Experience working with medical staff, patients, or regulated environments

What We Offer

  • Competitive hourly rate

  • Paid travel and expenses

  • Opportunity to support meaningful research impacting healthcare innovation

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