Associate Pricing Strategy & Operations Manager

TITLE: Associate Pricing Strategy & Operations Manager

LOCATION: San Francisco, CA or New York, NY

ANTICIPATED DURATION: 12 months

Overview

The Marketing Solutions team supports the Ads business with a strong focus on creating, managing, and optimizing incentives for advertising customers, particularly within the SMB segment. This team partners closely with Pricing, Marketing, Sales, and Growth teams to support customer acquisition, retention, and re-engagement across the full customer lifecycle.

This role is highly execution-focused and operational in nature. The ideal candidate is a hands-on operator who is comfortable working in fast-moving, highly manual environments, owns details end-to-end, and uses data—especially SQL—to bring clarity, structure, and visibility to complex incentive programs.

Key Responsibilities

Incentive Operations & Program Management

• Support the day-to-day execution and operations of advertising incentive programs across Pricing, Marketing, and Sales teams.
• Create, track, and maintain advertising incentives, owning incentive tracking end-to-end across their lifecycle.
• Manage highly manual processes, including incentives created directly in systems and tracked via shared spreadsheets.
• Maintain accurate and up-to-date incentive records, flagging risks, issues, or inconsistencies to cross-functional partners.
• Ensure visibility, alignment, and clear communication across teams managing incentives.

Data Analysis & Reporting

• Use SQL to query internal platforms, analyze incentive performance, and assess utilization and customer adoption.
• Support reporting, troubleshoot data or tracking issues, and deliver clear, actionable insights.
• Perform ad-hoc analyses to evaluate commercial and incentive initiatives and inform operational decisions.
• Translate complex data findings into simplified, actionable recommendations for stakeholders.

Process Improvement & Automation

• After ramping (~3 months), begin identifying opportunities to improve processes and reduce manual work.
• Lead initiatives to streamline workflows and consolidate fragmented tracking systems.
• Leverage AI tools (e.g., Microsoft Copilot) thoughtfully to support automation and operational efficiency—while maintaining strong independent SQL proficiency.
• Drive data-informed recommendations to improve incentive effectiveness and operational scalability.

Required Qualifications

• BA/BS degree or equivalent practical experience.
• 2+ years of experience in Pricing, Business Analytics, Business Operations, Program/Project Management, Finance, or a related role.
• Strong foundational SQL skills (required):
• SQL is a core part of this role and the interview process.
• Candidates must demonstrate the ability to write and understand SQL independently (not reliant on AI-generated queries).
• Experience using data to analyze performance, identify issues, and support decision-making.
• Strong organizational, prioritization, and execution skills with the ability to manage multiple active initiatives simultaneously.
• Ability to work independently with minimal oversight in a fast-paced environment.
• Clear, concise communication skills with the ability to simplify complex information.

Preferred Qualifications

• Experience in tech, SaaS, online marketplaces, or commerce-driven platforms (e.g., Uber Eats, DoorDash, similar environments).
• Background in program management and/or finance with exposure to pricing or commercial models.
• Experience tracking work using tools such as Jira, Microsoft Planner, or similar.
• Intermediate to advanced SQL experience, including working with large datasets.
• Familiarity with customer lifecycle concepts, offer timing, incentive usage, and effectiveness within digital experiences.
• Exposure to data-driven strategy, pricing, or growth initiatives.

Core Competencies

• Strong attention to detail and ownership mindset
• Structured problem-solving and comfort navigating ambiguity
• Curiosity and willingness to learn new tools, systems, and approaches
• Ability to think creatively about operational challenges and alternative solutions

The hourly pay rate range for this position is $49.52 to $60.10 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring

Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to kcorbin@Synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at kcorbin@Synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.