Principal UX / Product Designer — E-commerce & Checkout

Location: Atlanta, GA (Onsite) 

Employment Type: W2 Contract opportunity

About the Opportunity

We're looking for a Senior Principal UX / Product Designer to help shape the future of large-scale digital commerce experiences. This is a highly visible, hands-on design role focused on creating intuitive, engaging, and visually compelling customer experiences across cart, checkout, and fulfillment.

The ideal candidate is equal parts strategic thinker, exceptional designer, and compelling storyteller. You'll help define the experience vision while staying close to the actual design work, partnering with Product, Engineering, Research, and business leaders to bring ideas to life.

What You'll Do

• Lead UX and product design initiatives across complex e-commerce experiences, including cart, checkout, and fulfillment.

• Define future-state experience strategies grounded in customer needs, research, and business objectives.

• Translate complex customer journeys into intuitive, polished, and scalable digital experiences.

• Create high-fidelity designs, interaction models, prototypes, and experience concepts.

• Partner with UX Research to identify customer pain points, unmet needs, and opportunities for innovation.

• Present design strategies and recommendations to senior leadership, building alignment and influencing product direction.

• Collaborate with cross-functional partners to move initiatives from discovery through execution.

• Leverage and extend established design systems while maintaining exceptional visual quality.

What We're Looking For

• 10+ years of UX, Product Design, or Interaction Design experience, including significant senior-level design ownership.

• Strong experience designing complex consumer-facing digital products, ideally within e-commerce, retail, payments, travel, or other transactional platforms.

• Exceptional visual design and interaction design skills.

• Demonstrated ability to lead experience strategy while remaining hands-on in Figma.

• Experience working within large, complex organizations and collaborating across multiple product teams.

• Strong communication, storytelling, and executive presentation skills.

• Ability to articulate design decisions, influence stakeholders, and navigate ambiguity.

• A portfolio showcasing both strategic thinking and outstanding execution.

Nice to Have

• Experience with large-scale retail or e-commerce platforms.

• Cart, checkout, payments, order management, or fulfillment experience.

• Experience defining product vision or future-state customer experiences.

• Background working across multiple interconnected digital products.

Portfolio required. We're particularly interested in seeing how you've approached complex customer problems, influenced product direction, and translated strategy into polished, shipped experiences.

The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $75.00 to $80.00/hr.  Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to mpersons@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.