L&D Operations Manager
TITLE: L&D Operations ManagerLOCATION: Mountain View, CA – Hybrid (Tues-Thurs in the office. Monday & Friday remote)ANTICIPATED DURATION: From 02/16/2026 to 11/15/2026Responsibilities:
Design and implement learning and development strategies for support agents to enhance customer experience.
Define business-driven training strategies, including onboarding plans and content development.
Partner with business leads to align training…