Technology Manager III
Title: Technology Manager III
Location: San Francisco, CA
Duration: 12 Months
Responsibilities:
- Drive products from pilot phase to final delivery and oversee technical execution.
- Contribute to design and conceptualization of products, including piloting and deployment.
- Use knowledge of web technologies, systems design, and data skills to improve product features, resolve technical challenges, and ensure integrations.
- Review product requirement documents (PRDs) to record specifications and validate that customer, partner, and internal needs are met.
- Lead program-level execution activities, anticipate bottlenecks, resolve issues, and prioritize projects and resources.
- Manage the end-to-end lifecycle of planning, designing, deploying internal tools or products, and maintain ongoing communication with stakeholders.
- Ensure product readiness, identify gaps, and influence product roadmaps to enhance customer and partner experience.
- Collaborate with technical and non-technical stakeholders to develop products and tools.
- Manage escalations, requirements, and feedback from stakeholders, advocating for their needs.
- Explore alternatives and constraints for customer or partner problems, using analytics to assess impact of solutions.
- Apply systems design principles, considering user experience impacts.
- Share insights and potential solutions with internal teams.
- Use success metrics to evaluate product improvements, identify gaps, and communicate issues to teams.
- Contribute to solving product gaps through technical development, validation, and documentation of new features.
Requirements:
Key SkillsTechnical Product Management
Product development and deployment: Lead the end-to-end product development lifecycle of designing, testing and deploying assignment products to drive business outcomes
Change management: Own change management initiatives including designing and executing communication plans, UAT, pilot plans, launch and training plans and project management.
Own creation of key deliverables including Business Requirement Documents (BRD), Product Requirement Documents(PRD), and change management plans
Collaborate with GPLs and engineers to understand and implement feature requirements
Participate in code reviews to ensure code quality and implement suggested changes to adhere to team best practices.
Oversee assignment performance monitoring and impact tracking
Bug triage
Investigate and act on assigned issues from stakeholders.
Reproduce and diagnose the root cause of reported issues.
Work with GPLs/Analysts/Engineers to find the most appropriate solution and implement it
Product design and strategy
Lead the exploration of alternatives and constraints for a business problem and use analytics and metrics to design, pitch, or assess impact for a potential assignment solution.
Apply systems design principles and understand the impact of design on GTM, systems, and user experience.
Own qualitative and quantitative data collection and analysis to define product strategy and develop compelling documentation to capture strategic opportunity for short and long-term needs
Lead work with key stakeholders (Revenue Programs, Engineering, Data Science, Data Governance, etc) to identify product gaps, develop holistic solutions, influence GTM/product roadmaps and prioritize for best possible outcomes.
Technical and non-technical stakeholder management
Collaborate with technical and non-technical stakeholders (e.g., Global Product Leads, Engineering, Data Science, Revenue Programs, Ads Policy, etc) to develop technology solutions by influencing towards shared outcomes.
Manage stakeholder related activities such as managing and balancing escalations, requirements, and feedback to and from stakeholders in service of advocating for
better overall outcomes.
Analytics
Run pipelines to develop assignment upload tables
Communicate with stakeholders to manually resolve corner cases that require alignment across teams
Writing SQL queries against assignment data stores to ensure the assignment upload process is progressing as expected and without errors.
Build ETL scripts as needed to support the bulk modification of assignment data
Manually upload assignment files
Systems and infrastructure
Maintain and update existing workflows to ensure they continue to meet current business requirements.
Ensure legacy systems continue to function as expected. Triage issues as they are reported
Refactor code and make necessary changes to improve performance and stability
Preferred Experience:
Education & Background: Bachelor’s degree, preferably in a quantitative field (e.g., Engineering, Computer Science, Statistics, Economics, Finance, Data Science) or equivalent practical experience
Core Experience: 3+ years in product or program management, including 2 years focused on systems and product design
Data & Technical Depth: Demonstrated ability to query data (e.g., SQL) and apply modeling principles to derive actionable insights that shape business strategy
AI & Innovation Focus: Deep curiosity and hands-on familiarity with AI/LLM applications, leveraging emerging technologies and structured frameworks to solve business challenges proactively.
Cross-Functional Influence: Proven ability to build trusted partnerships across Engineering, Product, Sales, and Marketing to align priorities and navigate organizational change.
Executive & Technical Communication: Exceptional verbal and written communication skills, with a track record of translating complex technical concepts for executive and non-technical audiences..
Responsibilities
As the person in charge of High-touch & Specialist Core GTM Products, you are a part of the foundational GTM engine powering GCS. Your scope covers mission-critical infrastructure and models, specifically related to assignments and book building. That said, you will partner closely with GPLs in the spaces of customer eligibility, customer segmentation, team building, staffing, and capturing sales input.
In this capacity, you will optimize current workflows while simultaneously enabling a longer-term strategic vision for GCS. You aren’t just reacting to business shifts; you are a catalyst using AI, LLMs, and ops automation to inspire business changes through technology unlocks that land global strategies with unprecedented scale and agility.
By partnering with Product, Engineering, Sales, and Marketing, you ensure that our technology connects the right expertise to the right business at the right time—ensuring every GCS customer wins with Google Ads, which in turn ensures Google wins
The hourly pay rate range for this position is $118.58 to $144.79 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to rkumar@Synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact us at rkumar@Synergishr.com. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.