Agile Coach
TITLE: Agile Coach
LOCATION: Atlanta, GA
ANTICIPATED DURATION: 3 years
Responsibilities:
- Lead the setup and optimization of Agile teams, Agile programs, and SAFe Agile Release Trains (ARTs) in alignment with the SoCo Agile Playbook and enterprise delivery standards.
- Coach senior business, technology, and PMO leaders on the Agile mindset, Agile delivery frameworks, and the use of metrics to drive transparency, predictability, and continuous improvement.
- Facilitate enterprise and portfolio‑level alignment discussions across Agile delivery, PMO practices, strategic vision, funding models, and desired business outcomes.
- Conduct Agile maturity, readiness, and health assessments to support onboarding of new teams and to identify opportunities for improving existing team and program performance.
- Define, design, and operationalize Agile metrics and dashboards, including flow metrics, delivery predictability, value realization, and team health indicators.
- Partner with stakeholders to ensure Agile metrics align with PMO reporting, Clarity investment data, and enterprise governance requirements.
- Prepare organizations for Agile delivery through formal training and hands‑on coaching of Product Owners, Scrum Masters, Release Train Engineers, and Development Teams.
- Create and execute collaborative coaching and improvement plans to optimize team and program performance using data‑driven insights.
- Actively support and contribute to the Agile Community of Practice as a thought leader by creating content, facilitating workshops, hosting lean coffees, and sharing best practices.
- Assist stakeholders in defining outcome‑based Agile metrics that clearly demonstrate business value and support executive decision‑making.
- Identify, escalate, and help resolve organizational and systemic impediments that limit Agile team effectiveness or flow.
- Serve in a hands‑on Scrum Master or Release Train Engineer capacity, when needed, to establish new teams or stabilize and optimize existing teams.
- Administer, configure, and maintain Jira, including workflows, boards, backlogs, reporting, dashboards, and integrations to support enterprise Agile delivery and metrics.
- Support alignment between Jira, Clarity, and PMO processes to ensure consistency across planning, funding, execution, and reporting.
Requirements:
- Bachelor’s degree in a related field
- 10+ years of overall experience in technology delivery
- 5+ years of experience as an Agile Coach
- SAFe SPC certification
- Demonstrated experience with scaled Agile delivery frameworks, particularly SAFe
- Deep understanding of Agile delivery frameworks, practices, and enterprise governance models
- Strong expertise in Agile metrics, flow‑based measurement, delivery predictability, and value realization
- Experience aligning Agile delivery with PMO practices, portfolio management, and financial governance
- Executive presence with exceptional verbal, written, and presentation communication skills
- Proven ability to build strong relationships with senior leaders, team members, PMO partners, and customers
- Ability to influence and guide teams and leaders without direct authority
- Passion for and demonstrated success driving continuous improvement across Technology and Business teams
- Knowledge of Agile success patterns, common failure modes, and effective techniques for course correction
- Strong grounding in organizational change management principles
- Understanding of modern engineering practices (TDD, CI/CD, DevOps, etc.)
- Flexibility to coach teams across diverse contexts, sizes, maturity levels, and distributed environments
- Experience with SDLC, release management, and dependency management
- Experience launching new Agile teams and Agile Release Trains (ARTs) using SAFe
- Solid understanding of project and portfolio management fundamentals, including budgeting, forecasting, resource planning, and risk management
- Experience supporting hybrid delivery models (Agile interfacing with Waterfall)
- Advanced experience with Agile Lifecycle Management tools, particularly Jira
- High proficiency with Microsoft Office tools (Excel, PowerPoint, Word, Visio, Project, SharePoint)
- Advanced Jira administration experience, including configuration, reporting, and dashboards
Preferred Experience:
- Certified Agile Coach (CAC)
- PMP and/or Lean Six Sigma certifications
- Expertise in Product Development and/or Customer Experience
- Previous experience in Utility industry
The hourly pay rate range for this position is $70.00 to $95.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For immediate consideration, please forward your resume to Applications@Synergishr.com.
If you require assistance or an accommodation in the application or employment process, please contact us at Applications@Synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.