Technology Manager

TITLE: Technology Manager
LOCATION: San Francisco, CA (hybrid)
ANTICIPATED DURATION: From 11/09/2026 to 06/15/2027
Responsibilities:

• Spearhead the “agentification” of workflows by applying knowledge of systems design to automate manual processes and translate operational bottlenecks into scalable solutions.
• Utilize agentic solutions to monitor product performance, identify opportunities for improvement, and optimize feature offerings to drive operational efficiency.
• Drive products from pilot phase to final delivery, contributing to design, conceptualization, early piloting, and wide-scale deployment.
• Use knowledge of web technologies, systems design, and data skills to improve product features, resolve technical challenges, and ensure integration success.
• Translate operational issues into technology solutions to maximize product or business vertical operational efficiency.
• Improve existing operations, support commercialization of new solutions, and deploy new initiatives from conception to deployment with stakeholders.
• Review product requirement documents (PRDs) to validate specifications and ensure customer, partner, and internal needs are met.
• Lead program-level execution activities including resource prioritization, issue resolution, and escalation management.
• Manage the end-to-end lifecycle of planning, designing, deploying internal tools or products, and stakeholder communication.
• Ensure product readiness, identify gaps, and influence product roadmaps to enhance customer/partner experience.
• Collaborate with technical and non-technical stakeholders to develop products and tools.
• Manage stakeholder requirements, escalations, and feedback; advocate for stakeholder needs during discussions.
• Explore solutions for customer/partner problems, utilizing analytics and metrics to assess impact and feasibility.
• Apply systems design principles to optimize user experience.
• Share insights and potential solutions with internal teams.
• Use success metrics to evaluate product improvements and identify gaps based on feedback or data analysis.
• Communicate product gaps to internal teams and contribute technically to developing and validating new features.

Requirements:

• Proficiency in data-driven analysis and reporting.
• Knowledge of architecture and systems design.
• Customer / user advocacy skills.
• Product design and development lifecycle understanding.
• Systems design expertise.
• Project management experience.
• Database knowledge.
• Team management capabilities.
• Consultative skills.

The hourly pay rate range for this position is $118.58 to $144.79 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to btolley@Synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact us at btolley@Synergishr.com. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.