Account Processor
Title: Account Processor
Location: Milwaukee, WI
Duration: 6 Months
Responsibilities:
- Research and resolve cash movement exceptions and operational inquiries.
- Investigate transaction discrepancies and determine appropriate corrective actions.
- Perform transaction adjustments, corrections, and reversals.
- Partner with internal business groups to resolve complex issues and provide operational support.
- Identify trends and root causes to help prevent future exceptions.
- Support process improvement and operational initiatives.
- Perform a variety of document processing and record keeping tasks associated with customer accounts.
- Enter new account information, change information on existing accounts, and record transactions.
- Answer customer inquiries, resolve problems, and respond to customer requests for information.
Requirements:
- Working MS Office experience including Outlook, Teams, and Excel.
- Experience with moving money (wire transfer, check deposits, transaction discrepancies, etc.).
- Strong time management, prioritizing, and ability to work in a fast-paced environment.
- Strong critical thinking, analytical, and problem-solving skills.
- Ability to recognize patterns, identify root causes, and resolve issues effectively.
- Excellent attention to detail and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Banking, payments, cash management, or operations experience preferred.
The hourly pay rate range for this position is $15.00 to $21.42 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to rkumar@Synergishr.com. If you require assistance or an accommodation in the application or employment process, please contact us at rkumar@Synergishr.com. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.