Technical Program Manager

Position Title: Program Manager – Accessibility & Quality Engineering
Duration: 6-month contract (potential for extension)
Location: Mountain View (hybrid Tues – Thursday onsite)

Position Overview

We are seeking an experienced Program Manager to lead cross-functional initiatives focused on accessibility compliance, quality engineering modernization, and AI-driven testing improvements. This individual will be responsible for program planning, execution, stakeholder management, resource allocation, and operational governance while partnering with engineering, QA, and compliance teams to drive scalable solutions.

Key Responsibilities

• Manage end-to-end program execution, including defining scope, roadmaps, milestones, deliverables, timelines, risks, and dependencies.

• Lead cross-functional initiatives involving engineering, quality assurance, accessibility, compliance, and external vendors.

• Drive accessibility compliance programs, including remediation backlogs, organization-wide improvement initiatives, and regulatory reporting.

• Oversee QA modernization initiatives focused on improving test infrastructure, scaling automation, and incorporating AI-powered testing capabilities.

• Develop program charters, project plans, workback schedules, resource forecasts, and performance metrics to ensure successful delivery.

• Manage program budgets, vendor execution, resource allocation, and capacity planning across large-scale testing initiatives.

• Establish governance processes, proactively manage risks and escalations, and drive continuous improvement.

• Provide executive-level status reporting, including program progress, financial performance, compliance metrics, and key milestones.

• Lead stakeholder communications, change management, and cross-functional alignment to support program objectives.

Required Qualifications

• Strong experience managing complex technical programs involving multiple teams, stakeholders, and dependencies.

• Experience leading Quality Engineering, QA automation, software testing, or technical transformation initiatives.

• Demonstrated ability to develop and execute program roadmaps, manage budgets, coordinate vendors, and oversee resource planning.

• Strong understanding of software development and testing lifecycles, including modern QA practices and automation.

• Experience managing program risks, executive communications, and cross-functional delivery.

• Strong analytical, organizational, problem-solving, and stakeholder management skills.

Preferred Qualifications

• Experience with digital accessibility standards and compliance frameworks, including WCAG 2.1 AA, VPAT, and ADA Title II.

• Exposure to AI-driven QA automation, multimodal AI testing, agentic systems, or automated testing workflows.

• Experience overseeing large-scale testing portfolios and vendor budgets of $5M+ annually.

• Background in enterprise QA modernization, test infrastructure improvements, or organization-wide remediation programs.

The hourly pay rate range for this position is $110.91 to $125/hr Information not provided. (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For immediate consideration, please forward your resume to christy.cifreo@Synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at christy.cifreo@Synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.