Senior Product Designer

Location: Atlanta, GA (Hybrid 2 Days/Week) or Fully Remote (U.S.)
Type: W2 Contract
Duration: Long-Term Contract
Compensation: $60–70/hr W2

Our client is seeking a Senior Product Designer to help shape and modernize complex dealer-facing software experiences within a large-scale automotive technology platform. This role focuses on workflow-heavy enterprise systems used daily by operational teams to manage customer engagement, sales processes, reporting, inventory visibility, and AI-assisted decision making.

This is a highly collaborative, systems-oriented product design role centered around operational efficiency, workflow orchestration, enterprise modernization, and AI-integrated product experiences.

The ideal candidate brings deep experience designing enterprise SaaS platforms, internal operational tooling, or complex workflow systems — while actively leveraging modern AI tooling throughout the product design process.

About the Product

The platform supports dealership sales representatives, managers, and operational teams by combining critical business functions into a unified enterprise ecosystem, including:

• Lead management and prioritization
• Customer communication workflows
• Inventory visibility and tracking
• Deal and pipeline management
• Reporting, dashboards, and operational insights
• Workflow orchestration and automation

The product is also evolving through AI-driven capabilities such as:

• Lead scoring and prioritization
• AI-assisted recommendations and next-best actions
• Workflow automation and orchestration
• Intelligent operational insights
• Predictive and data-informed user experiences

What Makes This Role Different

This is not traditional consumer-facing UX work focused primarily on polished UI or marketing experiences.

This role is centered around:

• Enterprise operational systems
• Workflow-heavy internal tooling
• CRM ecosystems and admin platforms
• Data-dense interfaces and dashboards
• AI-assisted workflows and automation
• Legacy modernization initiatives
• High-volume operational users who rely on speed, clarity, and efficiency

Designers successful in this environment tend to be highly systems-oriented, operationally minded, and comfortable navigating technical and organizational complexity.

What You’ll Do

Key Responsibilities

• Lead the design of complex enterprise workflows and operational product experiences across desktop and mobile platforms
• Translate business goals, operational requirements, and user needs into scalable, user-centered solutions
• Drive end-to-end product design efforts from discovery and systems mapping through prototyping, delivery, and iteration
• Partner closely with product managers, engineers, and operational stakeholders to influence roadmap direction and product strategy
• Design workflow-heavy systems involving interconnected user journeys, operational dependencies, and complex business logic
• Create and refine:
  • User flows
  • Service blueprints
  • Information architecture
  • Wireframes
  • High-fidelity UI
  • Interactive prototypes
  • System models and workflow diagrams
• Conduct and synthesize user research, usability testing, and operational discovery sessions
• Facilitate workshops, critiques, and collaborative working sessions across cross-functional teams
• Contribute to and evolve scalable design systems and interaction patterns
• Partner closely with engineering teams to ensure high-quality implementation and delivery
• Leverage AI tooling to accelerate research, prototyping, workflow exploration, and design execution
• Help modernize legacy systems and operational workflows into scalable, intelligent product ecosystems
• Balance strategic thinking with hands-on execution in fast-moving agile environments

AI & Modern Product Workflow Expectations

This team is actively integrating AI into both the product experience and the internal product development process.

Successful candidates should be comfortable leveraging modern AI tooling throughout research, prototyping, systems exploration, workflow orchestration, and cross-functional collaboration.

Strong preference for candidates with hands-on experience using tools and workflows such as:

• Claude Code
• Figma Make
• VS Code
• Cursor
• v0
• ChatGPT / Gemini
• AI-assisted prototyping workflows
• AI-powered research and synthesis tools

Ideal candidates are not just AI-aware, but actively integrating AI into how they think, prototype, collaborate, and solve operational workflow problems.

What We’re Looking For

Minimum Qualifications

• 5+ years of experience in Product Design, UX Design, Service Design, or related disciplines
• Proven experience designing:
  • Enterprise SaaS platforms
  • Internal operational tooling
  • Workflow-heavy applications
  • CRM systems
  • Dashboard and reporting ecosystems
• Strong systems-thinking and workflow design experience
• Experience simplifying complex operational processes and interconnected workflows
• Strong understanding of:
  • Information architecture
  • Interaction design
  • Workflow orchestration
  • Service design principles
  • Enterprise usability best practices
• Experience conducting user research and applying findings to product strategy and execution
• Proficiency with Figma and modern prototyping tools
• Experience contributing to scalable design systems
• Experience partnering closely with engineering and product teams throughout implementation
• Strong communication and stakeholder management skills
• Ability to operate effectively in ambiguity and large cross-functional environments
• Portfolio demonstrating enterprise workflow thinking, systems design, and operational UX problem solving

Preferred Qualifications

• Experience integrating AI into enterprise workflows or operational systems
• Hands-on use of AI tooling within product design workflows
• Experience designing AI-assisted user experiences or workflow automation systems
• Experience with operational platforms involving logistics, inventory, forecasting, supply chain, fintech, healthcare, or automotive ecosystems
• Experience modernizing legacy enterprise platforms
• Familiarity with accessibility standards (WCAG)
• Experience facilitating workshops, service blueprinting, or systems mapping exercises
• Experience mentoring designers or contributing to design operations/process improvements

Ideal Background

Strong candidates may come from environments involving:

• Enterprise SaaS platforms
• Supply chain and logistics systems
• CRM and operational tooling
• Fintech or healthcare platforms
• Dealer management systems
• Inventory or forecasting systems
• Workflow orchestration platforms
• Internal operations ecosystems
• AI-assisted enterprise products

We’re especially interested in designers who excel at simplifying complexity, improving operational efficiency, and designing intelligent systems that help users make faster, smarter decisions.

The hourly pay rate range for this position is $60.00 to $70.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to mpersons@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.