Technical Operations Program Manager

TITLE: Technical Operations Program Manager
LOCATION: Onsite in Austin Texas
ANTICIPATED DURATION: 8 months

Responsibilities:

• Build and run standardized intake and prioritization for cloud resource requests (services, projects, access, networking, environments).
• Drive implementation of automation-first workflows, including AI-led/self-service interfaces to streamline infrastructure requests and reduce manual operational overhead.
• Partner with platform engineering to define repeatable patterns (e.g., golden paths, templates) that improve scalability and reliability.

Cost Optimization & Monitoring (FinOps)

• Establish mechanisms for near real-time cost visibility and reporting for GCP spend.
• Partner with engineering teams to run service utilization audits, identify waste, and execute optimization initiatives that produce measurable compute budget savings.
• Support AI-driven or automated anomaly detection and cost guardrails (alerts, policies, showback/chargeback inputs).

Security, Risk, and Compliance

• Program-manage vulnerability mitigation efforts and operating rhythms aligned to target outcomes (e.g., 95% SLO compliance for remediation).
• Coordinate implementation and adoption of zero-trust access controls for sensitive data and platform services.
• Drive modernization efforts including decommissioning end-of-life legacy applications, reducing risk and simplifying the platform footprint.
• Maintain stakeholder alignment across Security, Infrastructure, App Eng, and Compliance.

Program Leadership & Delivery

• Own program plans, milestones, dependencies, risks, and executive-ready status reporting.
• Facilitate cross-team decision-making, escalate blockers, and ensure sustained execution.
• Define success metrics (OKRs/KPIs), and build durable runbooks and governance to keep programs healthy post-launch.

 
Requirements:

• 5+ years of experience as a Technical Program Manager (or similar) leading complex, cross-functional technical initiatives.
• Demonstrated experience working with cloud infrastructure programs, ideally within GCP environments.
• Strong technical fluency across cloud concepts (IAM/access, networking, compute, CI/CD, infrastructure automation, SDLC, observability).
• Proven ability to build scalable intake processes, governance, and operating cadences that work across many teams.
• Strong stakeholder management skills, including experience influencing senior technical leaders.

The hourly pay rate range for this position is $80.00 to $90.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to hbennett@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at hbenett@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.
Role Overview