UX Architect
Job ID: 37082
Date Added: 05/13/2026
UX Designer – Cards & Servicing Experiences
📍 Hybrid, Minneapolis, MN
💼 W2 Contract | Long-Term Engagement
About the Role
We’re looking for a mid-to-senior level UX Designer to support a highly collaborative product team focused on digital card servicing experiences across:
- Online banking (web)
- Native mobile applications (iOS & Android)
This role is ideal for a systems-minded product designer who thrives in structured Agile environments and enjoys solving real customer problems within complex, customer-facing platforms.
The team works on servicing experiences related to:
- Card management
- Account servicing
- Authorized users
- Payment-related functionality
- Mobile and web banking workflows
This is an iterative product environment — not a greenfield innovation role — so success comes from strong problem solving, collaboration, and disciplined execution within existing systems and patterns.
What You’ll Do
- Design end-to-end servicing experiences across web and mobile platforms
- Lead UX work from:
- Discovery
- Concepting
- Design
- Review
- Developer handoff
- Collaborate closely with:
- Product managers
- Engineers
- Accessibility consultants
- Business stakeholders
- Other design teams
- Participate in Agile ceremonies including:
- Sprint planning
- Release planning
- Standups
- Design reviews
- Create and maintain highly organized Figma files and documentation
- Write and manage design stories and subtasks in Jira
- Design within established design systems and reusable platform patterns
- Contribute to accessibility-conscious product experiences
What We’re Looking For
Strong Product UX & Discovery Skills
- Ability to clarify problems before designing solutions
- Experience participating in or facilitating discovery sessions
- Strong design rationale and problem-solving mindset
Advanced Figma & Design Systems Experience
- Highly organized Figma workflows
- Strong component and pattern usage
- Experience working within scalable design systems
- Ability to create collaboration-ready files for cross-functional teams
Agile Product Delivery Experience
- Experience embedded within scrum teams
- Comfortable working within sprint timelines and release cycles
- Jira experience strongly preferred
Accessibility Experience
- Experience designing with accessibility in mind from the start
- Comfortable partnering with accessibility stakeholders and reviews
Collaboration & Communication
- Strong cross-functional collaboration skills
- Comfortable aligning with multiple teams and stakeholders
- Ability to clearly explain design decisions and tradeoffs
Required Qualifications
- 5–10 years of UX/Product Design experience
- Strong Figma and design systems experience
- Agile/scrum experience
- Jira experience
- Discovery and problem-framing experience
- Accessibility experience
- Experience working within structured, cross-functional product environments
Nice-to-Have Experience
- Banking, fintech, or regulated industry experience
- Account servicing or management platform experience
- White-label or multi-brand platform experience
- Enterprise SaaS or operational workflow experience
What Success Looks Like
The strongest candidates are:
- Systems-minded product designers
- Strong collaborators within Agile environments
- Organized and disciplined in Figma
- Comfortable working within existing constraints and platforms
- Focused on solving the right problem before jumping into UI execution
Portfolio Expectations
Candidates should be prepared to discuss:
- Their problem-solving process
- Discovery and collaboration approach
- Design rationale and tradeoffs
- How they worked within constraints
- How they partnered with product and engineering teams
The team values thoughtful product thinking and structured UX process just as much as polished UI.
The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $65.00 to $68.97/hr. Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to mpersons@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.