Operations Specialist
Title: Operations Specialist
Location: New York, 10001
Duration: 12 Months
Join Our Team as an Operations Specialist and Drive Growth Innovation!
Are you a strategic thinker with a passion for optimizing operational workflows and delivering impactful customer communications? We’re seeking a dynamic Operations Specialist to join our Growth Marketing Operations team, playing a pivotal role in enabling seamless on-device messaging and automated outreach for our global media services, including TV+, Music, Arcade, News+, Fitness+, and more. This is your chance to be at the forefront of cutting-edge marketing technology, collaborating across functions to enhance customer engagement and brand awareness.
What You’ll Bring to the Table:
- 5-7 years of lifecycle marketing experience, specifically in launching and managing acquisition and engagement campaigns
- Proficiency with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, or Oracle Responsys
- Strong logical reasoning and critical thinking skills, with SQL experience preferred
- Exceptional attention to detail and organizational abilities to ensure high-quality project delivery
- A proactive, resourceful mindset to tackle ambiguity and solve problems effectively
- Calmness under pressure with the ability to devise contingency plans and adapt rapidly
- Excellent communication skills across different mediums—including email, Slack, and presentations
- Deep familiarity with our ecosystem of products and services, such as Mac OS, iOS, Music, App Store, and others
Preferred Additional Skills:
- Experience in data analysis and process improvement
- Familiarity with cross-functional collaboration within a matrix organization
- Knowledge of marketing automation best practices and platform development
Ideal Candidate Profile:
- A BA/BS degree or equivalent work experience
- Experience working within high-growth, fast-paced environments
- Passionate about technology and customer-centric innovation
Additional Requirements:
- Willingness to collaborate with global teams and participate in cross-functional initiatives
- Ability to oversee multiple projects while maintaining operational excellence
Take your career to the next level by applying today bring your expertise, your innovative mindset, and your enthusiasm to a team where your impact truly matters!
The hourly pay rate range for this position is $60 to $65 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to aminj@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at aminj@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.