Director of Human Resources
Chicago, IL-Hybrid
Full Time, Direct Hire
Our client is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence.
Position Overview
Our client is seeking an experienced and strategic leader to lead our HR function and serve as a trusted advisor to the executive team. This role will oversee all aspects of people operations across a global workforce, including recruiting, employee engagement, performance management, learning and development, compensation and benefits, and compliance. The Head of HR will play a critical role in scaling the team worldwide, shaping the company culture, and ensuring our client remains an exceptional place to work.
What you’ll be doing
Strategic Leadership
Partner with the executive team to develop and execute HR strategies that align with our client’s business goals across multiple geographies.
Drive organizational design, workforce planning, and succession planning initiatives globally.
Collaborate with leadership and the department head to oversee company goals.
Drive strategic planning and execution of company-wide engagement surveys, including summarizing findings, providing actionable guidance to leadership, and tracking progress over time.
Talent Acquisition & Development
Oversee full-cycle recruitment strategies across the US, UK, and India, including sourcing, screening, and cross-departmental interviews, and use of external recruitment firms.
Lead recurring initiatives covering onboarding, career development, first-time manager training, leadership training, and performance management—tailored for a global workforce.
Culture & Employee Engagement
Foster an inclusive, innovative, and high-performance culture across international offices.
Ability to work with ELT to understand and shift behavior and processes that are counter to company culture.
Performance Management
Guide managers in coaching, conflict resolution, and career pathing, using internal and external training.
Ensure active involvement during performance issues, including guiding managers on transparent feedback, facilitating conversations between parties, and driving issues to resolution.
Compensation & Benefits
Evaluate and optimize compensation, benefits, and reward programs to remain competitive in multiple markets.
Oversee all benefit management and vendor relationships.
HR Operations & Compliance
Oversee company policies, compliance, and reporting across global offices, ensuring alignment with state, federal, and international regulations.
Manage all HR/TA systems (BambooHR, Lattice, Greenhouse).
What you’ll need to be successful (Required Qualifications)
Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification preferred, SHRM-SCP, GPHR).
12+ years of progressive HR leadership experience, ideally within a global technology or professional services environment.
Proven experience partnering with and supporting HR counterparts in overseas offices.
Strong knowledge of U.S. employment law and familiarity with international HR practices.
Demonstrated success building scalable HR processes in a growing, multinational organization.
Excellent communication, leadership, and cross-cultural interpersonal skills.
Willingness and ability to travel internationally on occasion to support global offices.
Strategic thinker with a hands-on, collaborative approach.
Experience with Greenhouse, Lattice, and Bamboo is preferred.
Need another reason to hit the “apply” button?
Our client is a global agency with over 200 employees, and offices in the US, UK, and India
They regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work
Office snacks and drinks + a fancy Bevi water machine with flavored water
Medical, Life, Dental/Vision, and many more insurance types
Employer 401k match – 4%
A recreational group that regularly competes in city leagues for softball and volleyball
An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities
Working hybrid for in-person collaboration and sprint-planning days
The salary range for this position is $140,000-$190,000 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For immediate consideration, please forward your resume to mgreen@synergishr.com
If you require assistance or an accommodation in the application or employment process, please contact us at mgreen@synergishr.com.
Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.
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