TITLE: Product Tester
LOCATION: 100% On-Site in Culver City, CA
ANTICIPATED DURATION: 12 months
Our Services Product, Design, and Marketing Studio is looking for a Product Tester with solid technical problem-solving and communication skills to partner with cross-functional teams on ongoing media product launches. Working on media apps, you’ll review the end product to ensure it meets the expectations of the Product and Content Design teams. When issues are identified, you’ll troubleshoot and escalate accordingly. You’ll coordinate with cross-functional groups and perform regular testing to verify that new features, bug fixes, and enhancements do not negatively impact the customer experience.
Product Tester Responsibilities:

• Support a wide range of media products and services, including media apps
• Document product status by way of screenshots and video recordings.
• Manage hardware, software, and user experience for internal and external demos.
• Oversee hardware inventory in team lab space.
• Organize and report testing progress.
• Investigate bugs, including adding regression information, screenshots, and logs.
• Run automation to assist with testing.

Product Tester Requirements:

• Create screenshots and video captures that effectively communicate software features.
• Build up an encyclopedic knowledge of the latest features and outstanding issues.
• Previous experience in software QA or technical problem-solving roles.
• Excellent network-building, presentation, and written communication skills.
• Familiarity with various technology companies’ hardware and software
• Exceptional attention to detail.
• Comfortable working independently and accomplishing goals despite ambiguity.
• Ability to grasp complexity quickly and adapt to change seamlessly.
• Familiarity with high-volume Digital Art asset workflows.
• Familiarity with Python, JavaScript, Swift, or shell scripting is a plus.

The hourly pay rate range for this position is $43 to $48 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to dreeves@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

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