TITLE: Program Manager
LOCATION: Mountain View, CA (on-site Tuesday – Thursday)
ANTICIPATED DURATION: 6 months

As a Program Manager, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You define and address undefined cross-functional challenges independently using program management methodologies to monitor and manage programs and stakeholders. You use independent judgment to adjust programs effectively while navigating changing circumstances. You understand and manage the expectations of cross-functional stakeholders. You have proficient knowledge of the domain of your program.

Program Manager Responsibilities:

• Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program. Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints.
• Effectively build trusted relationships with program stakeholders to enable effective decision making. Optimize program team roles and responsibilities. Manage program escalations in close collaboration with program stakeholders.
• Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type. Represent the program team across a wide range of touchpoints.
• Execute change management requirements that are identified by program stakeholders. Develop change management rollout plans including impact analysis in close collaboration with program stakeholders. Monitor progress of change management rollout and resolve misalignments.
• Independently determine and collect data required to execute and govern programs effectively. Independently maintain project trackers and status reports. Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation. Define program governance structure by determining effective management of mitigations, postmortems, and escalations. Lead effective program team meetings.
• Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders. Establish regular checkpoints to deliver and assess improvement metrics. Provide transparency into and rationale for program pivots.

Program Manager Requirements:

• 2 years of experience in program or project management
   

Program Manager Preferred Experience:

• Proficiency in Communications Management (PgM/TPM)
• Proficiency in Planning (PgM/TPM)
• Proficiency in Execution and Governance (PgM/TPM)
• Developing proficiency in Continuous Improvement (PgM/TPM)

The hourly pay rate range for this position is $60 to $73.26 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to dreeves@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at dreeves@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.

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