Technical Project & Billing Operations Manager

Title: Technical Project & Billing Operations Manager
Location: Atlanta, GA
Duration: 09 Months

Responsibilities:

Technical Project & Billing Operations Manager  

Are you a highly organized, detail-oriented professional with a passion for managing complex technical projects and streamlined billing operations? We are seeking an experienced Technical Project & Billing Operations Manager to join our dynamic team. In this pivotal role, you will oversee multiple technical workstreams within large-scale Groups & Events projects while executing precise end-to-end billing processes. Your expertise will ensure seamless coordination across technical, operational, and financial teams, driving efficiency and accuracy at every step. 

Join us and make a tangible impact by managing critical project milestones, resolving billing discrepancies, and continuously improving processes to support scalable growth. If you thrive in a fast-paced environment and have a knack for both technical project management and financial operations, we want to hear from you!  

Key Responsibilities:  

• Manage multiple technical workstreams, coordinating activities, dependencies, and risks across cross-functional teams.  
• Facilitate project meetings, track milestones, and escalate issues as necessary to ensure timely delivery.  
• Oversee the end-to-end billing process, maintaining accurate records, validating charges, reconciling accounts, and resolving discrepancies.  
• Develop and update SOPs, process maps, and job aids to improve billing accuracy, efficiency, and scalability.  
• Identify opportunities for automation and process enhancements, recommending practical solutions to increase productivity.  
• Collaborate closely with Product, Technology, Vendors, Finance, and Legal teams to ensure seamless project and billing execution.

Required Skills & Qualifications:  

• Proven experience managing technical projects with multiple dependencies, vendors, and stakeholders.  
• Hands-on billing, invoicing, financial operations, or accounts receivable experience.  
• Strong process documentation skills and the ability to develop SOPs, workflows, and templates.  
• Proficiency in data analysis, reconciliation, and audit-ready record keeping.  
• Excellent communication, stakeholder management, and follow-through abilities. 
• Advanced Excel skills (lookups, pivot tables, data validation) and familiarity with PowerPoint, Word, Teams, and project management tools.

Nice-to-Have Skills:  

• Experience supporting SaaS, enterprise tech, or systems integration projects.  
• Background in hospitality technology, hotel systems, or event management industries.  
• Knowledge of vendor invoicing, recurring billing, contract-based charges, and dispute resolution.  
• Experience with project tools such as Jira, Confluence, and Planview.  
• Project management certification or comparable hands-on experience.

Preferred Education & Experience:  

• Bachelor’s degree in Business, Finance, Information Technology, or related field. 
• At least 3-5 years of applicable project management or financial operations experience, ideally supporting technology or enterprise systems.

Other Requirements:  

• Ability to work independently and manage competing priorities.  
• Strong attention to detail and problem-solving skills.  
• Willingness to adapt and improve processes continually.

If you're ready to take on an impactful role where your skills directly contribute to operational excellence and client success, apply now and help shape the future of our dynamic organization!

The hourly pay rate range for this position is $70.00to $73.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
 
Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
For immediate consideration, please forward your resume to dsingh@synergishr.com
 
If you require assistance or an accommodation in the application or employment process, please contact us at dsingh@synergishr.com.

Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.