Tier 2 Service Desk Technician
TITLE: Tier 1/2 Service Desk Technician
LOCATION: Duluth/Johns Creek, GA – onsite role 5 days
Direct Hire – $45K – $55K
Responsibilities:
Recording, tracking, and resolving IT support requests (Tier 1/2) in a ticketing system.
Technical Support: Installing, diagnosing, repairing, and upgrading PC hardware, software, mobile devices, peripheral equipment, and AV conferencing equipment.
Providing guidance on software…