IT Support Technician

9 months – perm potential and opportunity for extension

$20-24/hr W2

Athens, GA

Seeking a candidate with 1-3 years of experience in imaging and providing break-fix support for computers and mobile devices. Implementing IT projects in a service territory and lifecycle management. Will be supporting and troubleshooting Windows PCs, Office 365/OneDrive application support, imaging computers and configuring peripherals. Must have a valid driver's license in good standing (will be driving company vehicle)

JOB REQUIREMENTS: 
•    Two-year degree (college/technical/vocational) or equivalent hands-on experience in computer systems or information technology is preferred.
•    Understanding of local area networks in a VoIP environment is required. 
•    Knowledge of and ability to troubleshoot and repair PC hardware, operating systems, and associated peripherals and software components.
•    Must have proficiency with Windows 11 and MS Office. 
•    Ability to work independently, self-starter with good time management skills.
•    Must have good verbal and written communications skills.

JOB RESPONSIBILITIES:  
•    Interfacing with customers to schedule work and ensure that customer
expectations are met upon completion of work 
•    Interfacing with other IT groups related to problems and installations as appropriate
•    Managing and effectively prioritizing many work requests
•    Maintaining current images on USB media
•    Keeping abreast of current imaging installation procedures 
•    Understanding and adhering to billing and performance processes and procedures
•    Maintaining accurate equipment inventories
•    Installing standard, endorsed, or certified software and/or hardware devices, and providing minimal onsite training to get the client started
•    Operating a company vehicle in a safe manner.  Responsible for performing monthly vehicle safety inspections. 
•    Ability to climb into and maneuver around cabs of large bucket trucks and small pickup trucks for mobile device support
•    Ability to lift 50 lbs
•    Daily travel around service territory required.

For immediate consideration, please contact Denise Wicks @ DWicks@Synergishr.com : If you require assistance or an accommodation in the application process, please contact us at DWicks@Synergishr.com

Synergis serves the needs of leading technology firms, carefully matching talent to full-time, contract or project positions. Synergis recruiters have been a driving force of the tech space for over twenty-five years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.