Job Title: Staff UX Designer (5+ year experience measuring and optimizing UX metrics enterprise wide & 3+ years experience specifically with Pendo required) 
Location: Remote (Must work EST hours, 9 AM – 5 PM)
Employment Type: W2 Contract (18 months)
Pay Rate: $65.00–$70.00/hour (dependent on experience and client requirements)
Benefits: Medical, dental, vision, disability, life insurance, 401(k)

About the Role

Our client is seeking a Staff UX Designer to join their team and play a strategic and hands-on role in delivering best-in-class enterprise user experiences. This role is ideal for a senior-level UX professional who thrives on solving complex problems, mentoring others, and shaping experience strategy across high-impact digital initiatives.

You’ll work cross-functionally with strategists, designers, researchers, and development teams to enhance the end-to-end user journey across multiple products. The ideal candidate brings a balance of systems thinking, design craft, and leadership presence, with the ability to mentor team members and drive UX maturity across the organization.

Key Responsibilities

• Lead the delivery of UX design artifacts and usability testing efforts for key enterprise products.

• Guide and mentor junior UX team members, aligning their skillsets with organizational goals.

• Develop and execute UX strategies, including aligning design patterns, defining testing methodologies, and promoting experience consistency.

• Collaborate with cross-functional partners (Product, Engineering, Research) to craft innovative, cohesive digital experiences.

• Champion user-centered design principles throughout the product development lifecycle.

Required Qualifications

• 7–9 years of professional UX design experience, ideally in enterprise or retail environments.

• Strong track record of leading UX design within agile development teams.

• Proven ability to initiate, manage, and independently drive complex design projects.

• Deep understanding of UX best practices, usability testing, and design thinking frameworks.

Preferred Qualifications

• Passion for fast-paced, high-growth environments.

• Experience unifying multiple product efforts into seamless user journeys.

• Strong mentoring and leadership capabilities.

• Familiarity with UX measurement frameworks (UMUX, SUS, HEART, etc.) and tools like Pendo, Qualtrics, or Medallia.

  The hourly pay range for this position (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location) is $65.00 to $70.00/hr.  Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.
   
  Synergis is proud to be an Equal Opportunity Employer.  We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.
   
  Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
   
  For immediate consideration, please forward your resume to mpersons@synergishr.com
   
  If you require assistance or an accommodation in the application or employment process, please contact us at mpersons@synergishr.com.

  Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.