Quality Assurance Analyst
TITLE: Quality Assurance Analysis
LOCATION: Atlanta, GA (100% Remote)
ANTICIPATED DURATION: From 01/26/2026 to 01/25/2027
Responsibilities:
Provide Tier 2 / Tier 3 production support for mission-critical applications, platforms, and integrations.
Lead incident management activities, including triage, severity determination, and response coordination.
Conduct root cause analysis following incidents and outages, documenting findings and corrective actions.
Manage case workflows,…